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ACS:Law copyright file sharing claims, Gallant Macmillan - and probably some others along the way...
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Latest Topics1
Nationwide members pocket £350m loyalty bonus
The building society last year gave some 3.3 million customers £100 each. But the latest payout could be even higher.View the full article
Marks and Spencer website and app hit by technical issue
Customers are unable to shop online and instead are being greeted with an error message.View the full article
AI 'godfather' says universal basic income will be needed
Geoffrey Hinton, known as the godfather of AI, said the technology could leave many without jobs.View the full article
The best five free bank accounts with debit cards for children
Children can find it hard to use cash given to them by parents and relatives in an increasingly cashless society. We pick five of the best accounts that come with a debit card.View the full article
Cuba laments collapse of iconic sugar industry
For centuries, sugar was the mainstay of Cuba's economy. Now the industry is in rapid decline.View the full article
Union momentum stalls with defeat at Mercedes-Benz
The UAW effort to win members in at Mercedes was a test of a wider resurgence in worker activism.View the full article
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Special interest
Started self managed DMP
Hi, Last year I started my own DMP. I have 4 creditors, Barclaycard, Likely Loans, Capital One and Robson Way (2 cards with Newday). Shortly after starting, Barclaycard offered a fixed payment plan for 62 months, the amount requested was below that offered. After a further six months Capital One allowed me to use the card again. Now some questions: How would I put these two on my I & E review? How would the others react this?
Identity Thief has used my details for Fare Evasion!!!
Hi, I got a letter from TfL a few days ago saying that I've been reported 'for failing to produce a valid ticket, pass or photocard on the London Underground'. The thing is I wasn't even in London on that day. The only explanation is that someone is using my identity. My car got stolen in beginning of the year which had my driving licence in the glovebox. I am due to go abroad soon and now I have to deal with this. What am I supposed to do
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Our picks
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Datasearch Services Ltd/Michael Isaacs - fined for gaining pers details of debtors by using AI voice changing software to impersonate debtors to their debt owners
NewsBot posted a topic in Debt Collection Agencies,
A former tracing agent pleaded guilty and was fined for illegally obtaining personal information to check if customers of a high street bank could repay their debts.View the full article-
- 0 replies
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Rescue Mate delivered the wrong tyre and want me to pay for it
Grablicht posted a topic in General Motoring Issues,
Rescue Mate delivered the wrong tire and want me to pay for it. https://www.consumeractiongroup.co.uk/topic/458849-rescue-mate-delivered-the-wrong-tire-and-want-me-to-pay-for-it/&do=findComment&comment=5215225-
- 6 replies
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Erudio - stopped sending email deferment reminders - NOSIA + terminated loans **WON AT FOS**
Beingfleeced posted a topic in Student loans/SLC,
Erudio student loan deferment problems?. https://www.consumeractiongroup.co.uk/topic/454154-erudio-student-loan-deferment-problems/&do=findComment&comment=5191087-
- 20 replies
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Post in Erudio - stopped sending email deferment reminders - NOSIA + terminated loans **WON AT FOS**
Beingfleeced posted a post in a topic,
Just wanted to finalise this story by sharing that I’ve had my complaint to FOS upheld. It’s been an anxiety and anger fuelled time but worth it to win against this disgusting company.
Initially it was not upheld because they stated it was my responsibility to update my address and Erudio did nothing wrong. But I added further comment and referred them to similar decisions where complaints had been upheld.
The crucial element was that Erudio stopped sending deferment email reminders in 2021 and all those people who hadn’t updated their addresses did not remember to defer because everything was sent by post.
FOS basically said that Erudio could and should have done more to contact me once the account went into arrears. They had my email address and phone number but didn’t use it. They stated that it is standard industry practice to trace a new address for people which they obviously didn’t attempt. Funny that once it was with Capquest, the phone calls were plentiful.
Anyway, the decision hasn’t been published online yet but once there’s a link I’ll post it on this group. I realise we’ve only got another year or so for these particular loans but I hope I can help someone else by posting here. -
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Post in why do householders pay a standing charge?
BazzaS posted a post in a topic,
Don’t like it?
Just ask them to remove them. That way you won’t have to pay a standing charge.
Sorted.
Then you can get on to your mobile phone provider and charge them for having their Sim in your phone.
Do let us know how you get on, (even if it means going to the library to access the internet because you have no electricity at home, and no mobile service ………) -
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All IVA Debt advisors fees - taking average commission of £940 - banned by FCA
NewsBot posted a topic in Formal Solutions: Bankruptcy, Administration Orders, Debt Relief Orders and IVAs,
The FCA is banning fees that debt advisors receive for referring people to debt solution companies.View the full article-
- 0 replies
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Post in Santander blocked my account and my daughters
unclebulgaria67 posted a post in a topic,
I find these situations totally bizarre !
You wonder what transactions have been picked up that merit these investigations.
Santander appear to be one of the most complained about Banks going by number of reports in online forums.
To suspend Bank accounts stopping all transactions should be a last resort action, where the Bank has no choice but to take this action.
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Natuzzi Italia, Edinburgh - Leather Recliner Sofa Damaged on Delivery - Refused refund for faulty sofa
JFG posted a topic in High Street Stores,
Natuzzi Italia, Edinburgh
Refused refund for faulty sofa. https://www.consumeractiongroup.co.uk/topic/456673-refused-refund-for-faulty-sofa/&do=findComment&comment=5205369-
- 6 replies
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