First time posting on this forum so please be gentle with me! I've had a look round the forum and come across this questionnaire on a few posts but I've been unable to find the original so apologies if I'd missed any standard instructions. I've probably messed things up by replying to the initial PCN but didn't know what else to do. I now accept I was at fault having revisited the site (as I was sure the parking company was wrong) but in my defence I think the signage in the car park was rubbish and confusing. I understood the car park had ANPR so why would I try and avoid paying the correct fee? My mistake it appears was not to notice a small machine attached to the wall (I only saw the one machine and that was only when I returned to the site to check the signage) which apparently I should have scanned with my phone to start a parking session. I've never come across this before. After parking my car I left the site to go to Blood Donors and I didn't see any notices on the exit route saying "have you scanned to start a session or similar". If there had been it would have prompted me to go back and read the instructions. When I returned from giving blood, I drove to the exit and parked up (still inside the car park) in order to pay. I went to the pay machine and typed in my registration number. I believe the machine just flashed up £1.50 so I just swiped my credit card. I didn't think to question the cost as they had ANPR and I expected the system to calculate the correct fee. The system had already logged my car going in so I don't see why it didn't warn me the amount I was paying wasn't enough for the period of time I was parked up. One final point, to access the site, when returning to your vehicle, there is a system to enter your registration number so you can access the facility. I didn't have to do this as the shutters were up and I was able to walk straight in (so not as secure as I'd been led to believe)! I've not paid anything as yet but it does appear I was in the wrong. I don't want other people to fall foul of this, and could do without paying this extra cost myself. I've attached the questionnaire responses below and correspondence and would very much welcome your input. 1 Date of the infringement 27 July 2023 2 Date on the NtK [this must have been received within 14 days from the 'offence' date] Date of sending stated as 3rd August 2023 but wasn’t actually delivered until 10th August, so not sure if this is in time scale or not [scan up BOTH SIDES as ONE PDF- follow the upload guide] please LEAVE IN LOCATION AND ALL DATES/TIMES/£'s 3 Date received 10th August 2023 4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [Y/N?] NO 5 Is there any photographic evidence of the event? Yes 6 Have you appealed? [Y/N?] post up your appeal] Not appealed officially, but did write to Bank Park before coming across your site. Copy of my letter to Bank Park attached to their response below. Have you had a response? [Y/N?] post it up Yes 7 Who is the parking company? Bank Park Management Ltd 8. Where exactly [carpark name and town] Pennine Five, Sheffield For either option, does it say which appeals body they operate under. IAS There are two official bodies, the BPA and the IAS. If you are unsure, please check HERE If you have received any other correspondence, please mention it here Not as yet Copy the windscreen or ANPR section to your thread and answer the questions... Not sure what this means …. I haven’t had a court claim yet. 3 docs details removed.pdf