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Financial Ombudsman Service

We hear very few good stories about the FOS. Mostly we get accounts of delays, lack of transparency, unsatisfactory or over-cautious outcomes.
The banks preferred route for complaints. Under-resourced and mocked by the banking industry
Tell your experiences of the Financial Ombudsman Service - good or bad.

255 topics in this forum

  1. FOS adjudicator not sharing evidence, FOS in a state of denial***Decision Overturned***

    By Robbie101,   
    • 8 replies
    • 12.9k views

  3. FOS adjudicator not sharing evidence

    By acid53,
    • 6 replies
    • 10.9k views

  4. Financial ombudsman comes under fire as insider reveals litany of bad practices 1 2 3 4 13

    By BankFodder,
    • 305 replies
    • 343.8k views

  5. Financial Ombudsman failure to review all evidence and making poor excuses for mis sold ppi and other insurances

    By Christiana22,   
    • 2 replies
    • 13.9k views

  6. Catch 22 with Ombudsman after my business ceased trading: neither a 'consumer' or 'micro business'

    By A Green,   
    • 0 replies
    • 6.5k views

  7. Is it worth going to an Ombudsman if an Adjudicator has already said no?

    By loulouxxx,   
    • 4 replies
    • 6.9k views

  8. My experience of the Ombudsman service.

    By Cen,   
    • 4 replies
    • 5.4k views

  9. Excellent Service from FOS

    By Rexroth,   
    • 3 replies
    • 4.8k views

  10. How long did it take you before you got your initial response

    By mub33n,   
    • 1 reply
    • 2.8k views

  11. Whats the point

    By StormWarrior,   
    • 6 replies
    • 3.7k views

  12. Seems to favour the banks

    By Havelaar,   
    • 10 replies
    • 4.6k views

  13. A warning not to use the Financial Ombudsman Service

    By Lucky7even,   
    • 6 replies
    • 3.6k views

  14. Lazy, incompetant, inexperienced FOS adjudicator

    By sellio,   
    • 10 replies
    • 7.3k views

  15. Is this Normal Practice of Financial Ombudsman Service???

    By slaughteredlamb,   
    • 0 replies
    • 2.8k views

  16. Ombudsman caught red-handed what would you do

    By wooks,   
    • 4 replies
    • 4.6k views

  17. A good decision by the FOS

    By mikeymack2002,   
    • 0 replies
    • 2.1k views

  18. Complete Shambles

    By The Phantom,   
    • 0 replies
    • 2k views

  19. Financial Ombudsman Service Decision

    By Laura Cooke,   
    • 0 replies
    • 2.2k views

  20. Financial Abuse on Disabled person

    By suzie04,   
    • 10 replies
    • 4.1k views

  21. Is there an alternative

    By Daniel182,   
    • 1 reply
    • 2.1k views

  22. Ombudsman and adjudicator. Poor service, incompetent, or just lazy?

    By callahan,   
    • 9 replies
    • 4.9k views

  23. How long does it all take?

    By allison6564,   
    • 4 replies
    • 6.1k views

  24. Financial ombudsman complaint

    By Daz1979,
    • 19 replies
    • 13.6k views

  25. Was very satisfied with Financial Ombudsman service

    By steven80uk,   
    • 1 reply
    • 5.8k views

  26. I reported the Financial Ombudsman Service UK for fraud. Letter enclosed.

    By Attila.,   
    • 3 replies
    • 8.6k views

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