Timeforchange V Hsbc**!!WON!!**

[timeforchange]

Hi, last year hsbc started charging me huge amounts for being overdrawn when they had taken me overdrawn with other charges, which in turn made my account over the overdraft limit (wow bet thats hard to say when your drunk!) anyway, i hadnt heard about claiming back all charges then, but i did think they were wrong in what they were doing so i complained to the Financial ombudsman, and after a few weeks managed to get 998 back.... however, i have since went through all of my statements for the last six years, and my total charges over this time came to 3500. so i have deducted the amount they refunded (998), and sent letter asking for the rest of the charges back........not sure if i will succeed, with them having refunded some money previously they may turn round and say it was in full and final settlement of the account??

will let you know how i get on.

[lateralus]

i can't imagine that the ombudsman would have asked you to sign anything stating that it was a full and final settlement for those charges - so you should be perfectly within your rights to reclaim the rest.

good luck with your claim - follow the steps as directed and you should be successful.Newcomer? Here's A User Guide

[timeforchange]

Thanks, i have been watching and reading on here for quite some time, and following the guides exactly

 

i am going to start a claim with barclays, barclaycard, littlewoods personal finance visa, capital one mastercard and a visa card, solutions finance visa card and black horse finance...... so i am gonna be busy!

 

can i claim charges back from catalogues??? and old catalogues accounts that are closed?

[jowalshy]

Wow. Good luck. I am not sure about catalogies, but I am going to try on one of mine. As for your claims, just remember you may have to go down the court route with some of them and if you are not eligible for fee exemption, I would stagger them out a bit otherwise you may have to spend a lot of money in one hit.

[Castlebest]

Cant see why catalogue credit is any different to store card credit and you can claim back against those so go for it.

 

pete

[timeforchange]

well received letter this morning saying that they have received my letter dated 8th June, and are looking into it .................

[lateralus]

keep to the schedule - don't be fobbed off

[timeforchange]

well, have heard absolutely diddly squat from HSBC, so i have sent LBA off and extra copies of charges etc etc sent it recorded delivery, was signed for on 9/7/07 at 7.01 am

 

now waiting to hear diddly squat again..... is there anything i can be doing in the meantime, and what about the charges they have recently added on? can i claim those too?

[Castlebest]

Unfortunatly this is a game of waiting so just sit tight and see if HSBC get around to making an offer before the 14 days are up, if they dont you know what to do

 

You can add to and change your schedule right up to the day you submit it to the court, just add on any additional charges and do a letter to HSBC along the lines of you have added more costs so I have revised my schedule to include these, you now owe me £xxxx heres a copy

 

pete

[timeforchange]

well, i have so far heard nothing at all from HSBC, there 14 days are up on friday.... eek

[timeforchange]

still nothing from HSBC, starting to wonder did they even read my letter... god i hate waiting

[Castlebest]

Have you registered with MCOL and had a look around the claim submission forms or looked at the N1 document yet ? that will be your next step when you are ready.

 

pete

[timeforchange]

when does the 100 have to be paid? i dont have any money to pay it at the moment, may have to wait a few weeks, will this make any difference to my claim?

[Castlebest]

No its your claim and your time scale, your LBA said you would give them 14 days to respond, this is a period we believe should be sufficient for a multinational organisation to get their finger out and make an offer but if you wish (out of the goodness of your heart) to give them more time thats up to you. Just file your claim when your ready

 

pete

[timeforchange]

HSBC have not replied at all, so now i am at the court stage?? MCOL? is that right?

[Castlebest]

yes either MCOL online or an N1 form. They are both the same cost.

 

pete

[timeforchange]

do i redo my spreadsheet, and add the 8%?

[Castlebest]

your spreadsheet souldnt need redoing, just the 8% statutory interest adding.

 

pete

[timeforchange]

ok i have added the 8% on, and the extra charges and interest they have taken over the last 2 months...... i have filled out the MCOL and i have just read the guides to MCOL, would i be better filing the N1? its getting confusing, but i think i am on the right track

[Castlebest]

you can write more in the N1 particulars of claim but if you use the CAG wording for MCOL it is all covered.

 

pete

[lateralus]

it's important to get the wording right - or at least all the points covered - so i've sent you my particulars by pm just to use as another example of how they should read.

[timeforchange]

Excellent, Thanks

[timeforchange]

just browsing around the site and it seems that they are getting in contact after the 8 weeks (which they mentioned in the letter " we are sorry and are looking into it") it will be 8 weeks since the letter next week, so should i hang about til then , or send a nudge letter or something, or should i just go ahead and file the claim?

[jowalshy]

Yes it appears that HSBC do respond after 8 weeks have elapsed from their "we are looking into it" letter. Sometimes they come back with an offer of around 85% of your claim. The choice is yours. You can wait for their letter which may contain an offer or you can file a claim with the courts and go after the intererst aswell. Bear in mind my claim took 5 months from start to finish. I had an offer the day after I put my claim in with the courts of around 85%. I rejected their offer and have gone down the court route. After 5 months they have settled for the full amount + interest + court fee.

[timeforchange]

so did you actually end up in court??, i dont think i will settle for 85%, they owe me it all, so why settle for less:cool: . . . I'll go to court (not that I'm 100% sure they will turn up)