**Georgeyoggy V's Norwich & Peterborough**

[georgeyoggy]

Hello all

 

After a good read of all the information on this site , I have decided to take the plunge and claim my money back from Norwich and Peterborough.

 

S.A.R - (Subject Access Request) all done and in an envelope to post in the morning. Will keep you all updated. Any advice greatly appreciated!!

 

Thanks and good luck to you all,

 

Georgeyoggy

[lilal]

yep good luck i gave up with the post office ,1 lost recorded then £4.50 special delivery ,took the letter into my local n&p and it went internally . fao david presland and mark it addressee only private and confidential.be there that afternoon and should be on his desk by next day afternoon:) or use n&p,s own envelopes

[georgeyoggy]

thanks lilal Will be doing so at lunchtime, thanks for the advice

[georgeyoggy]

well dropped the sar into Norwich and Peterborough today..now to see the statements when they arrive

[georgeyoggy]

Recieved a letter today saying they've recieved my letter .

 

Dear Mr and Mrs xxxxxxx

 

account xxxxxxx

 

 

I refer to your letter dated 23rd January 2007 regarding the above account.

 

The points you have raised are recieving attention and a member of the Banking and Investment Support team will respond to you in full within the next 40 working days when all the relevant information is to hand.

 

In the meantime, I enclose a copy of the Society's Service Promise booklet, which includes details of our complaint procedure.

 

Yours sincerely

xxxxxxxxxxxxxxx

 

 

Didn't the 40 days begin from when they recieved the letter? I assumed it was 40 days from reciept?

Anybody else get a letter of this nature after sending S.A.R - (Subject Access Request)?