Recieved a letter today saying they've recieved my letter .
Dear Mr and Mrs xxxxxxx
account xxxxxxx
I refer to your letter dated 23rd January 2007 regarding the above account.
The points you have raised are recieving attention and a member of the Banking and Investment Support team will respond to you in full within the next 40 working days when all the relevant information is to hand.
In the meantime, I enclose a copy of the Society's Service Promise booklet, which includes details of our complaint procedure.
Yours sincerely
xxxxxxxxxxxxxxx
Didn't the 40 days begin from when they recieved the letter? I assumed it was 40 days from reciept?
Anybody else get a letter of this nature after sending S.A.R - (Subject Access Request)?