SSE debt while on payg

[Andromedam]

I have recently moved homes 8 months ago. 

 

I was paying for my gas and electric on a pay as you go smart meter .

I was at this home for 5 years and SSE has said I owe 200 pound for gas used in the middle of my tenancy even though when I left the home my meters was in credit. 

 

They have now sent letters from LSC.

 

 My new home is being paid by direct debit and with British gas.

 

What can SSE be on about saying I owe money even though I was on pay as you go.

 

They are also asking the same of the new tenant in my old home .

 

Many thanks

[dx100uk]

if they are now sending you a bill for usage  when they have never sent one before for this usage and it is for a time period outside of the last 12mts, tell them to go do on!!

 

 under the govt rules for util companies, they can't back bill outside of 12mts from the actual usage, unless they previously sent a bill.

 

as for LSC ignore them, they are a DCA.

 

A DCA is not a BAILIFF

and have ZERO legal powers on any debt - no matter what its type..

 

dx

[Andromedam]

Thanks dx100uk.

They have never sent a bill before because we was on pay as you go we never had any bills at all.

We paid for our gas and elec via top ups in Asda or on the app with my debit card .

The bill they are saying on a letter states between 2019 and 2020.

 

I don't know how we could have a bill when we were on a pre paid meter.

 

 

[dx100uk]

even on pay as you go they should still send you regular bills/statements for records .

 

pers id let them get on with it.

 

you could send them an sar to get all the a/c details but they cant decide 3yrs later you owe something with regard to the a/c without proving they sent some form of notifications within 12mts of the debts period .

 

dx