Scottish power credit refund

[terrence]

Good evening everyone, been a while since I’ve posted, finding it a bit difficult to navigate the site,

 

I’m currently experiencing problems with Scottish power regarding a balance refund of all most £1500 ,

 

this complaint has been going on now for almost 2 years, I’ve been through the whole complaint process with SP to no avail

 

I went to the ombudsman who eventually found in my favour, SP hasn’t implemented the ombudsman’s decision in the time frame given plus 14 days,

 

I now need to start a small claims against SP ,

 

my concern is making a claim from England to a Scottish based company,

is there any thing I need to do differently and an address to send a letter before claim would be good or is it their head office in Glasgow,

 

Thanks 

[dx100uk]

4 hours ago, terrence said:

is there any thing I need to do differently

no

 

4 hours ago, terrence said:

is it their head office in Glasgow,

yes

 

dx

[FruitSalad1010]

As Scottish Power Limited are based in Scotland, if you are intent on bringing your claim I think when the time comes you will need to file a paper N1 Claim Form alongside an N510 Notice for Service out of the jurisdiction where permission of the court is not required and tick the first box in part 1 as long as it applies.

 

It is my understanding that it is difficult, if not impossible to begin a part 7 claim by delivering documents to your local court.

It is now standard practice for claims which cannot be brought online via MCOL, such as claims which require an N510 form, to be submitted to the County Court Money Claims Centre.

What you will receive in return is a response pack to be served on the Defendant.

[terrence]

Good morning, it’s all now looking a bit complicated now, I will probably have to instruct a solicitor and if that’s the case it’s hardly worth bringing a claim 

[honeybee13]

You shouldn't need a lawyer to file in the small claims court, people here do it all the time. And you have the ombudsman's decision in your favour.

 

I expect @BankFodderand the regulars will have more advice for you.

 

HB

[Andyorch]

 

[terrence]

Hi , thank you all for your replies,

 

if it were a simple uk claim I’d have no problems but I can’t get my head around the Scottish claim scenario, and reading any information on it  I think you need to be a barrister to understand it 

[dx100uk]

you are NOT filing a claim that is ANYTHINg to do with the scottish system!!

 

you do not need a barrister/solicitor  etc to understand it....its a STD MCOL claim.

simply that the time limits for the defendants response are slightly different

read below

 

out of jurisdiction | MoneyClaimsUK

WWW.MONEYCLAIMSUK.CO.UK

---

you can claim against defendants resident in Scotland, Northern Ireland and the Isle of Man using the Courts of England and Wales

 

[terrence]

Hi thanks, that’s more like language I understand

I can’t open the above file 

[dx100uk]

just type no need to keep hitting quote

 

they are the files in andyorches last post.

 

 

[terrence]

Ok thanks all, I’ll let you know how I get on ,