Mint Claim

[Dave J]

Hi again all,

 

After two letters to which i've received the same thankyou your complaint is being looked into response i've now got to proceed with the moneyclaim part of the game.

 

Mint are registered in Scotland under RBOS.

 

I know from reading another thread in the General Forum that my claim still falls under English law because it was begun in England but who are the actual defendants MINT or RBS?

 

The best address I can find is

 

Royal Bank Of Scotland

17-19 Mill Street

Bedford

MK40 3EU

 

Would this be suitable? As an aside what is the importance of getting the Head Office address correct, if I were to just address any old department would it still be valid?

 

Thanks

 

Dave

 

P.S I think Mint should get its own forum now.

[Dave J]

I would be really grateful if someone could pass on some knowledge on this i am gagging to take them to court but cannot because it seems the business is registered in Edinburgh and Moneyclaim won't allow it.

 

I am based in England and want to go through the English system but i obviously need a valid English address, could anyone advise briefly?

[batucada]

I have just joined in order to claim from Mint. Mint is a business name used by Royal Bank of Scotland so I presume it is RBS to whom we must write.

RBS registered address is 36 St. Andrew Square, Edingburgh, EH2 2YB.

Does anyone else have an opinion on this?

[Dave J]

If any of the bods could help with this i would be really grateful, so grateful in fact that i will donate a thankyou tenner to your book fund.

 

Who says bribery gets you nowhere?!

[angry cat]

Yes, the Mint credit card is a Royal Bank of Scotland card-

If you live in England, then English Law will apply, unless you have requested otherwise-

 

The Royal Bank of Scotland is the Data Contoller for the Mint card, therefore any DPA request should be made to RBS.

 

You should check on the back of one of your Mint statements, there should be an address to write to but make sure that you head up your letter-

"COMPLAINT"

 

I hope this added information helps-

 

Good Luck and maybe check out some of the posts on this BAG website under-

Royal Bank of Scotland Action Group....

 

angry cat

[Dave J]

I'm past the DPA stage i need an address in England or Wales with which to take Mint to court.

[angry cat]

Okay-

 

The Royal Bank of Scotland plc

36 St. Andrews Square

Edinburgh

EH2 2YB

 

Good Luck

 

angry cat

[Bookworm]

Tricky... Just had a look on their website at the "contact us", and these are the possibilities:

 

MINT Application Processing Centre MINT,

Freepost SEA 122286,

Ashford,

TW15 1BR

 

(above probably not best choice)

 

Customer service address MINT,

Customer Service Centre,

PO BOX 6050,

Southend-on-Sea,

SS99 1WL

 

Postal payments

 

Classic

MINT MasterCard Classic

Milton Keynes MK77 1AS

MINT Visa Classic

Milton Keynes MK77 1QA

Gold

MINT MasterCard Gold

Milton Keynes MK77 1RP

MINT Visa Gold

Milton Keynes MK77 1AD

Platinum

MINT MasterCard Platinum

Milton Keynes MK77 1AZ

 

That's all I can come up with, whether you can use 1 of them for Moneyclaim I do not know... I don't see why not, after all, I issued my claims for bank accounts to my branch...

[Dave J]

Thanks for taking the time bookworm i do appreciate it. Angry cat last time i checked Edinburgh was in Scotland but cheers anyway!

 

I'll call them and get an address from the horses mouth and put it on here.

[angry cat]

Hello Dave J

 

I am sorry if I have caused any confusion but I agree with Bookworm this is a tricky one!

 

Mint is a business name of The Royal Bank of Scotland ie with this credit card RBS are Trading as MINT and they are registered in Edinburgh, Scotland. I have just checked on The Financial Services Authority website and their registration number is 121882 - The Royal Bank of Scotland plc. I have also checked on the Mint website but it seems to be very lacking in information !

 

Therefore, I have to agree with Bookworm that your best bet is to use their-

 

Customer Service Centre

PO Box 6050

Southend on Sea

SS99 1WL

 

I also found a Mint complaints number - 0800 121 122 and a Help mumber 08701 541 825

 

Good Luck

 

angry cat

[Dave J]

For the record i have just processed my claim against MINT £40 + £30 court costs which will soon be in the litigation in progress section.

 

I used the following address

 

The Royal Bank of Scotland Plc

17-19 Mill Street

Bedford

MK40 3EU

[Dave J]

Although I have applied for my charges back through moneyclaim already i did get a response to my letters to MINT.

 

I think this paragraph may be of some use to us. Perhaps you would like a scan guys?

 

"There is no reason why customers should incur these charges to which you refer, as they are entirely avoidable if the terms of the account are not breached."

 

They might as well have put "THESE ARE A PENALTY!!"

[angry cat]

Hi Dave J !

 

Of course, as would be expected....their wording is extremely ambiguous

 

"There is no reason why customers should incur these charges to which you refer, as they are entirely avoidable if the terms of the account are not breached."

 

My interpretation of the quoted wording, is that they consider their Term's & Conditions have been breached.

 

However they love to play with words.

 

When the going gets tough, the tough get going !

 

Kind thoughts

 

angry cat

[Dave J]

They didn't acknowledge my claim and so I have won by default (issued already), just have to get the money now. I will give them seven days before the warrant of execution.

[Dave J]

Ok this has gone a bit further and i've not posted an update for a while, i now need a bit of advice please.

 

I filed the claim against the following defendant

 

MINT ROYAL BANK OF SCOTLAND PLC

 

Unfortunately when sending the judgement to the register it was picked up in the queries department because it had two names instead of one. They wrote back to me asking to clarify the name.

 

Unfortunately I have to pay £35 for this draft order before I would be able to issue my warrant of execution.

 

Can I add this £35 to my total claim from MINT?

 

Dave

[surreyscouse]

I doubt it, sorry to be the bearer of bad news, somewhere on the terms and conditions it would have said mint is a trading name of rbs. the claim should have been made against rbs and not mint.

[Dave J]

Thanks for your reply surreyscouse, I was wondering if anyone had anything more definate in response?

 

My moneyclaim online says judgement issued, would it say entered if it were final?

 

I may write to RBS head office informing them of the judgement and try and get them to pay up anyway.

[Chimera]

DId you get the money.. I got judgement by default issued last week.. and I am getting nervous...

[Dave J]

This topic was closed on 2019-03-08.

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