1 Date of the infringement 25/06/2023
2 Date on the NTK [this must have been received within 14 days from the 'offence' date] 29/06/2023
[scan up BOTH SIDES as ONE PDF- follow the upload guide] please LEAVE IN LOCATION AND ALL DATES/TIMES/£'s
3 Date received Unsure, abroad between 6 to 17th July 2023 (can prove)
4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [Y/N?] N
5 Is there any photographic evidence of the event? Yes, photos on entry and exit (see PCN)
6 Have you appealed? [Y/N?] post up your appeal] Y (stupidly!)
Have you had a response? [Y/N?] post it up Y - attached
7 Who is the parking company? Alliance Parking
8. Where exactly Seaview Car Park, Polzeath, PL27 6SR
For either option, does it say which appeals body they operate under.
IAS
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Hello everyone,
Received a PCN after overstaying in a car park by 19 minutes and 21 seconds, according to their CCTV cameras. i paid for 2 hours (£3), but left late.
I was abroad when the PCN arrived, so I was already too late to pay the £60 charge when I got back if I had wanted to. I appealed on their website form (which I now know is a stupid thing to do..), so don't have a copy, however the basic premise was:
- I was abroad until the 17th July so didn't receive the letter until after the two week period.
- Charging £60, £100 or £170 for overstaying by that amount was ridiculous, particularly when you can see lots of empty spaces on their photo of the vehicle leaving, and that it is out of season when it happened.
I have attached their reply to me which I received via email. Looking for advice as this company is clearly taking advantage of locals and tourists in a very greedy, aggressive way. It angers me when I read the reviews they're getting and that lots of people are paying extortionate fines for minimal overstays, nearly all as accidents!
In my very limited knowledge in all of this, but having read a few other responses in the forums, I can see some issues with the following:
- Their cameras caught the vehicle arriving at 14:05:39 and leaving at 16:24:51 and this is the time period they have used to issue the fine. In their appeal response, they attached a screenshot of the payment period at the bottom, which started at 14:07:45. Are they able to use the exact moment I entered the car park rather than the actual period of parking? There clearly isn't even a grace period to park the car and walk to the ticket machine. They even say very clearly in the FAQs on the back of the appeal response "there is no period of free parking", which apparently means you need to pay before you even enter the car park or have read their signage.
- In all of this, it would have been impossible for me to pay the £60 fine as I was abroad when the PCN arrived. I appealed/emailed them the day I returned to the country. They instantly put the fine up to £100 after I appealed and stated I was away. Should they not have, at the very minimum, allowed me to pay the £60 after my appeal?
I have absolutely no intention of paying any of the extortionate fines regardless, which would (using the 17 mins and 6 seconds I was overdue after my pay period ended) cost me £3.51, £5.85 or £9.94 per minute (depending on the fine amount) in a half empty, out of season car park, which has no grace period and was used in good faith that I would have been back within the 2 hours I paid for!
Any help would be hugely appreciated. For info, here are some links to some other recent Alliance cases I have found:
Alliance Parking NTK PCN ANPR - Padstow Main Road Car Park, PL28 8EX - August 2023
Alliance ANPR PCN - overstay 11mins - appeal refused - Harlyn bay, Padstow Cornwall - June 2023
Alliance Parking MNPR CCTV PCN - Appealed - Now PAPLOC - Sea View Car Park, Polzeath - February 2023
Thanks again!
PCN Letter.pdf
Alliance Response to Appeal.pdf