Teletext Holidays

[havinastella]

Hi all, back from holiday.

 

Booked this last minute and paid over £2600

 

£1236.92 flights

£41.79 Transfer

 

£1406.88 Accommodation (£351.72 each over 7 nights. £50.24 each a night A/I) £201 a night for the 4 of us.

 

My problem was the food, it was inedible, no joke, everyone at the resort was eating in town)

 

Now I have no problem paying for the room and spent over 300E eating out.

 

The holiday was booked over the phone from teletext holidays.

 

No complaint was made on site as we were not with a travel company.

No receipts have been keep for food.

A complaint was made to staff on reception, but all staff were Spanish and the complaint was either ignored/not acted on/not understood.

 

I wish to claim for the different between Room only and AI, but cannot find a comparison price.

 

Also, I have never had to deal with a problem like this before so all advise is welcome.

 

Jogs

[stu007]

Teletext Holidays T&C: http://www.teletextholidays.co.uk/Holidays/About/Terms look at 18. Complaints

[havinastella]

Thanks Stu x x