Welcome to the NHS Counter Fraud Authority CFA.NHS.UK The NHS Counter Fraud Authority (NHSCFA) is a special health authority tasked to lead the fight against fraud, bribery and corruption in the NHS. There is contact details near the bottom of the webpage on how to report either by phone or a online form.

Hi I can fully understand as this has all probably taken its toll on you as its been going on that long so you just take your time and you have done a fantastic job in dealing with all this. As for the Ombudsman I would give them a wee prompt to ask what is happening or a wee update. You take good care of yourself

Hi You need it in writing from the Letting Agent that if you move out before any Court Proceedings and handover the property properly to them with a Check Out Handover there will be no additional fees. You want this in writing from them not over the phone.

Hi Many thanks for the update and glad you managed to get this resolved. You know where we are if you need any further assistance with anything and make sure and let others know about CAG. Will mark your Topic as Resolved.

Hi Have you contacted the Council Occupational Therapy and arranged an appointment for them to come out and do an assessment on you and the property. This is where you can put to them all the issues you are having with the property and what you need to be done or moved to a more suitable property these are the people that can put a lot of pressure on the Housing Association to get works done so the property is more suitable for you to remain living in that property or they can tell them that they need to move you to a more suitable property.

Hi You have made that Formal Complaint so again title a letter Formal Complaint and refer to that previous Complaint letter I done for you in post#4 here and you are still awaiting a written response and will only accept a written response. Also in that letter ask them for a copy of the following: Complaints Policy not the leaflet. Equality and Diversity Policy not the leaflet. Right to Repair Policy not the leaflet. Repairs Policy not the leaflet. List of your Alternate Repairs Contractors. If you are unable to provide any of the above then I require full written clarification as to your reason for failing to supplying these.

Hi Thank for the update appreciated. As for the next door property causing damage to your property due to the disrepair I feel you are now going to have to get someone in to inspect your property and do a report for you as to what is causing the damage i.e. the disrepair issue with the property next door are causing these. You are going to need reports clearly pointing out the damage to your property is caused by the disrepair in the next door property before you can take further action against that Landlord of that property. If you have Insurance for your property and it has Legal Advice also have a chat with them on this matter. As for the Tenant next door (get them to join CAG and tell us what is happening) as for the Rent increase a couple of days after they asked for repairs I do hope the Landlord carried the rent increase out properly. Show the Tenant next door or give them the following link: https://www.gov.uk/private-renting/rent-increases That Tenant should not be scared to ask for repairs that need done again tell them to join CAG and tell us their story on this and point out to them that our advice is free and they remain anonymous on CAG if worried about that Landlord.

Hi Just thought I would pop in to see how you are doing and hope you are keeping well especially with what you have been through with this

Hi Any further update on this?

Hi Any further update on this?

Hi Any further update on this?

Hi Any further update on this?

Hi Any further update on this?

Hi Any further update on this?

Hi Any further update on this