Hello and ty for replying itdx100uk it says the client is Ideal World Ltd and your correct it says my account details have been passed to us by IDEAL WORLD LTD to act as a collection agent and we will now be dealing with your account and then goes on to say they offer a flexible approach to repaying my account have have various options to suit and to pls get in Contact as soon as possible and then it says the ways to get in touch with them giving their phone number email address etc and the methods i can pay by. so should and can i safely ignore this , as i don't want to contact them if i don't have to . Or what is the best way to now deal with this pls

hello all at the end of june i purchased an item from idealworld , just a week before they went out off air and now in administration i had paid the first payment , but of cause never received the goods - and the only contact you can now make with them is an email to the administrators and it bounces back saying due to high demand they could be a delay in answering i had paid via debit card - so i told by bank who stopped any further payments and issued a chargeback , so i thought that was the end of it. well on Saturday i got a debt collection letter from a company called Moorcroft asking for a balance of 72 pounds and to contact them to now pay them and im not sure what to do now , cos last thing i want is a bailiff turning up at my door but as ive never had the good s , won't get them now , and cant contact anyone can someone advise pls what to do as i guessing they have bought the debt and will these people coming knocking at my door for the money when i never even got the goods in the first place

hello can i have some advice pls Finally i have received a response to my letters asking then to provide details of why they think I am responsible for the debt . they have also enclosed the letter I sent to Thomas Higgins solicitors who tell them they specialize in undisputed matters . and telling them to deal with me direct finally they have sent me a letter including copies stating how surprised they were to find that i am still disputing this have said they had responded - however i never received these before ! , Copy's of their emails that they sent with a quote to Npower on the 29th jan and then a supposed response from Npower saying customer is happy for work to be completed - no mention of quote - then a page of email type photocopies dated 11th may - again Npower telling them we just made customer aware remedial work was required then advised yourself (local firm) that customer (me ) wanted a quote - and that customer (me ) is no longer on membership -- then local firm emailed Npower again to ask if this was written or verbal - npower said it was verbal over the phone local firm then again emailed for more details from Npower asking was the customer (me ) to be invoice directly response back from Npower to local firm - just says thats correct (emails were on different days and from different people at Npower ?) BUT they also enclose a job sheet including the quote AFTER the work was carried out which has my signature on it - or should i say a copy of my signature cos its just my initial and surname and in no way , do i ever sign my name in this way. this job sheet is also dated a different day to the date of there invoice ! What should i do now should i respond in anyway - or do i let them just take me to court if that's there way of thinking and defend it in court TIA

the cover i had from npower was just a basic boiler cover for £10 pm - the reason they cancelled the policy was that i had the service by local firm all ok service book duly signed which i have - it stopped working 2 days later - i called npower Again to fix it - they sent in there local firm again - who told npower it was an air pressure switch - when engineer arrived 2 days later - he said it wasnt the switch but a circuit board which was a 600 pound + job - Npower at that point decided i couldnt be covered as it was a pre existing fault which if i wanted to continue with cover i would have to fix at my cost - - i didnt a few weeks later Npower cancelled my contract - This is why i believe the Local firm is trying to get the 97 quid out of me - cos obviously they billed Npower for the repair who have told them shes not on contract anymore , now there coming to me for it Today though i have as suggested started my paper trail with sols and sent a registered letter to Thomas Higgins solicitors disputing the Debt AGAIN - lets hope this time the local firm actually bother to reply and not ignore me again i will let you know if i get any response

it says on THPS Letter any queries to contact Local firm direct - ive done that twice they just ignore me ! But i will contact the solicitors direct and send recorded so i have a paper trail would they take me to court for a debt of this size anyway or is it just send a scary letter tactic and hope i pay up ?

Hello you're right first post in all that time as i went to register today only to be told i already had an account , something i don't remember doing all those years ago LOL , anyway ty for replying The letter from THPS says Dear Mrs ........ Re :local firm We have been instructed by our above named client to apply to you for payment of their outstanding account amounting to the sum of £97.84. We must advise you unless payment is received in settlement of this account within seven days proceedings will be commenced for the principle sum, interest and court costs without further notice to you yours faithfully Thomas Higgins Partnership Solicitors all queries and payment must be made direct to Local firm then it has a tear off remitance advice slip

Hello i wonder if you can help me pls have received a pay within 7 day letter from Thomas Higgins partnership solicitors however i am of the understanding i don't owe them the debt they say i do its from a local firm of plumbers for the sum of 81.53+ vat total = 97.84. In Dec 2015 i moved house and decided to get Monthly Boiler cover from Npower they said i needed my boiler to be serviced in order for them to cover me the Local Firm was then employed By NPower and they came in to service the Boiler in Jan - this was done with an all clear and service book signed by them 2 days later on the 29th Jan the boiler wouldnt work i rang Npower who came back to me saying the local plumbers have said it actually needs an air pressure switch and they could come in 2 days later to fit it they attended on 1st Feb - to fit part when the engineer arrived he said this boiler doesnt need an air pressure switch it needs a complete new circuit board rewire - he asked if i would like a quote - i said you would need to speak to NPower - he said they probably wont authorize it as its about 600 hundred pounds - i said well i will speak NPower I did contract Npower and told them what the plumber had said , and they (NPower)said well as it now has a major fault and if i wanted to continue with their cover i would have to pay to have to repaired myself and no longer would be eligible for their service cover . 2 weeks later Npower wrote to me asking had i got the major circuit board fault fixed i said no - they cancelled my policy I heard no more till the beginning of April when an statement arrived from the local Firm claiming an invoice dated the 22nd Feb for goods and services was overdue and to be paid within 7 days - so i wrote back saying their contract is with Npower not Myself - No- Response Then at beginning of May another Statement arrived this time with a copy invoice invoice date 22nd feb for this Air pressure switch and labour charge £97.84 again pls pay within 7 days - this time i wrote back on the 9th May asking them to prove me with Written Evidence the debt was mine - i sent this letter via recorded delivery - again no response today i get the solicitors letter from this Thomas Higgins Partnership saying they have been instructed by Local firm to collect this debt within 7 days or they will issue proceedings including interest and court costs Having looked up Thomas Higgins its one of their standard £2 + vat threat letters Should I Respond to this Or Ignore it , is it just a if we talk in BOLD CAPITALS and say were a solicitors you might pay us can you pls advise - do you think they will take me to court ? ( sorry for the sermon )