smoking claim travelodge

[stokie63]

did any of these cases ever get a court apperance? i read alot of claims on here and wondered if any actually got to a court case, i,m going through it now and have told them take me court based on their evidence its pathetic, they sent me pics of a windowsill with ash on (laughable) and have 2 cleaners statements.

[ploddertom]

Hi

 

I've moved you to http://www.consumeractiongroup.co.uk/forum/forumdisplay.php?369-Civil-Recovery-Solutions-Ltd-and-Travel-lodge-smoking-allegations

[Consumer dude]

did any of these cases ever get a court apperance? i read alot of claims on here and wondered if any actually got to a court case, i,m going through it now and have told them take me court based on their evidence its pathetic, they sent me pics of a windowsill with ash on (laughable) and have 2 cleaners statements.

 

If you didn't do it, ignore it..

[stokie63]

If you didn't do it, ignore it..

 

couldnt ignore it made my blood boil with their pathectic letter and photos they sent me i sent them a proper pic of what fag ash actually looks like on a surface and told them the two were worlds apart and also told them of the watchdog programme and pasted quotes from the article from the consumer legal expert.

[BankFodder]

couldnt ignore it made my blood boil with their pathectic letter and photos they sent me i sent them a proper pic of what fag ash actually looks like on a surface and told them the two were worlds apart and also told them of the watchdog programme and pasted quotes from the article from the consumer legal expert.

I think that this is the best approach. Get feisty with them and make sure that they realise that it will cause them trouble and expense.

 

Let us know if you hear anything more.

 

These people are a complete nuisance

[stokie63]

I think that this is the best approach. Get feisty with them and make sure that they realise that it will cause them trouble and expense.

 

Let us know if you hear anything more.

 

These people are a complete nuisance

 

i will let you no i also told them that if they dont prove their case in court, us and our freinds who stayed in the same hotel and are my witnessess will be claiming of them all our expenses occured on the day i sent this via email as i wouldnt waste the cost of a stamp on them.

[stokie63]

i,ve now recieved another letter from crs they have advised me to seek legal advice on this case and the evidence that their clients will rely on, and told me that their client will be claiming the full amount£150 interest, court fees and legal costs, even tho i told them no further correspondence i wanted with them.

 

i,ve now got 7 days to pay or in their words "they will refer this matter back to our client to obtain instructions as to whether or not they wish to issue court proceedings, these proceedings will be issued with no further warning to yourself"

 

i,m not responding to the letter but any advise would be greatfully appreciated.

[renegadeimp]

If, Might, May etc etc. It's a standard threat letter. If they are going to take you to court, they would need a hell of a lot more evidence than a simple photo which could have been taken anywhere at any time.

[KittyS]

Hi Stokie

 

We are in the same situation as you right now. I told CRS we didn't do it, they have come back with a copy of a signed 'witness statement' from the receptionist saying the cleaner told her she could "smell the smoke of the weed" in the corridor so they went in the room. The statement is really badly written, obviously written by a non-english speaker. The letters from CRS mentioned smoking in the room, but the witness statement is clearly insinuating we smoked cannabis. I have written to them once and will write one more time to deny it now they've sent this statement. But I don't intend to pay, it's a joke.

 

Let me know how you get on. Hopefully they don't take me and you to court!

[renegadeimp]

IGNORE them. Seriously. Dont get into arguments with them. Google the watchdog program relating to this issue and you'll see what we mean.

[stu007]

Hi

 

Have to agree Ignore them.

 

Something to bear in mind that witness statement from the receptionist aint worth the paper its written on why its the cleaner that has made the claim of you smoking so why aint they provided a statement from the actual witness.

 

If they provide photographic evidence and it aint time and date stamped that would also be just toilet paper as it could be a stored photo being used against any customer they want to try and bleed money from.

 

Ignore these idiots.

[stokie63]

i wrote to them twice and told then to not contact me again, but they did with a 3rd letter i am not replying to them, they sent me 2 very badley written cleaner statements saying they could smell smoke in the room, and 3 of the most pathectic photos of ash on a windowsill, belive me they are bad i nearly fell of my chair with laughter when i saw them, in the 3rd letter they told me to take legal advice and that i was relying on the watchdog programme to clear my name, how stupid is that statement? i will see them in court if they want to if they were that bothered sure they would have sent the letters by recorded mail they didnt even do that idiots.

[andydd]

If, Might, May etc etc. It's a standard threat letter. If they are going to take you to court, they would need a hell of a lot more evidence than a simple photo which could have been taken anywhere at any time.

 

Anyone with any sense would write a letter and then say I WILL pursue court action and then actually do it !. All these ifs, buts and maybe's imply that they have no intention of going anywhere near a court room, their practise is similar to the speculative invoice model used by such greats as ACS Law and our friends, RLP..nuff said.

 

Andy

[andydd]

Personally I'd write back, saying that you welcome the court action to clear your name and that you would be seeking the maximum amount of costs permissable, and throw in that you were a loyal customer but you have been treated with contempt and that you will never be visiting their chain of hotels again

[stokie63]

Personally I'd write back, saying that you welcome the court action to clear your name and that you would be seeking the maximum amount of costs permissable, and throw in that you were a loyal customer but you have been treated with contempt and that you will never be visiting their chain of hotels again

 

i have done that.