Thank you for the advice. in regards to eBay I believe they will send it to a company who will chase and I’ll just ignore anyway I’m leaving the address in 2 months where I live soo will all be okay hopefully. I will keep you guys posted on this! I honestly appreciate all your help.

Thank you for all your help no I honestly appreciate it. It’s a lesson to be learnt 100%. In regards to eBay - they need to authorise these trainers I didn’t choose to send it to eBay. It’s eBays only option. I am dealing with eBay tomorrow - I haven’t made the payment to eBay as of yet. As they have credited my account -349.99. So I'm In debt with eBay. I need to get all the evidence of parcel tomorrow such as packaging and any cctv they can give me. No matter what I’m not going to be paying eBay back the money. eBay need to resolve this problem in house. I know what I sent and iM not getting scammed by Evri simple, I promise you that. I will keep you updated on how I get on. If worse comes to worse they will close my account down and send letters to my address demanding the letters - I will ignore it and deal with that when it comes.

Sorry… that’s my fault. Would I be able to do anything? I know it’s a silly mistake. Hopefully can resolve it, with eBay. It could possibly, be someone at eBay who swapped the shoes but really, not sure at this point.

I undervalued them as i wasn’t expecting Evri to scam me? I’ve used Evri before and never had this problem. Is there anything I can do in this case?

The trainers haven’t been returned yet. eBay want me to supply them with a return label for the shoes, but these aren’t my shoes and not even my size. I haven’t got a photo but I’ve got an eye witness who was there when I sent them. There is a photograph of the parcel being delivered but it isn’t clear what one is the parcel. I haven’t been supplied with wrapping the shoes for delivered in. I sent the trainers in black wrapping paper. Yes that correct I declared the value at £100. I had a feeling to do the full price. I am waiting for eBay to call my tomorrow I will ask for the following: Packaging CCTV I’ll attach photo Evri supplied that confirms it got delivered look. Photo confirming delivery: EVRI .pdf

Hello First post here so please bear with me. I am happy I found this forum as there’s no help online anywhere else. I want to understand if I have any chance of a successful claim. I sold a pair of trainers Adidas Yeezys on eBay for 349.99 - I dropped them off at an Evri Store via Evri for next day delivery on 5th August. The shoes are being sent to eBay Authentication Team to get verified before they are sent to the buyer. I paided £7.32 for next day deliver and added compensation of £100 not expecting any issues to arise. The parcel was collected on the 7th August. And it got delivered on the 8th August. I thought the item got authenticated and got sent to the buyer. I got a call on 24th August for eBay authentication team saying ‘we received trainers but they are not Yeezys’. I was shocked as I sent the Yeezys and was expecting this transaction to go smoothly. eBay have received another pair of Adidas shoes, which are worth £34.00. eBay have charged my account for the full £349.99 and now I’ve lost the shoes too. So I just don’t know what to do next. I believe someone at Evri or EBay may have swapped the shoes over but waiting for evidence. I am waiting for EBay to call my tomorrow I have asked for any CCTV of the parcel being opened and parcel being dropped on at the address. I have just sent an email to CEO of Evri stating what has happened and hoping for a resolution? What are the next steps I should take can someone help me please. I have been going through the forum looking at other people’s cases hopefully I can start a claim and get money back.