Bayv dont deserve customers!

[blonde61]

After previous disputes on this page regarding samsung r730 (which is working now).i got behind with payments and agreed to have a prepaid meter installed back in april/may no-one has been to empty it for weeks,and then this morning i get a threatening letter saying they are taking me to court over non payment,i contacted bayv over this this morning and they said letters had been sent out to me,which i have not recieved over this,bayv have had enough out of me after ordering a toshiba satellite back in june 2010 that was not repairable after having it long enough to nearly have paid for it,i was given the above said reconditioned one to replace it but had to take out another account for it,which i have since found out should not have happened,

well bayv only want your money,money,money and dont give a s**t about there customers at all.

And know i wont be recommending bayv to anyone i know.

 

i have since contacted my solicitor regarding this harrassment from bayv and i am with in my rights to complain about bayv,its in my solicitors hands now.

Edited August 8, 2012 by blonde61
update

[BAYV]

Dear Blonde61

 

Please can you provide details of your solicitor either directly or via this forum.

 

Kind Regards

 

BAYV

 

After previous disputes on this page regarding samsung r730 (which is working now).i got behind with payments and agreed to have a prepaid meter installed back in april/may no-one has been to empty it for weeks,and then this morning i get a threatening letter saying they are taking me to court over non payment,i contacted bayv over this this morning and they said letters had been sent out to me,which i have not recieved over this,bayv have had enough out of me after ordering a toshiba satellite back in june 2010 that was not repairable after having it long enough to nearly have paid for it,i was given the above said reconditioned one to replace it but had to take out another account for it,which i have since found out should not have happened,

well bayv only want your money,money,money and dont give a s**t about there customers at all.

And know i wont be recommending bayv to anyone i know.

 

i have since contacted my solicitor regarding this harrassment from bayv and i am with in my rights to complain about bayv,its in my solicitors hands now.

[Lefty Jnr]

Dear Blonde61

 

Please can you provide details of your solicitor either directly or via this forum.

 

Kind Regards

 

BAYV

 

 

BAYV

 

Surely you should be asking how you can help your customer rather then just requesting solicitors details?

 

Your lack of customer service is some what disappointing.

 

Kindest Regards

Lefty Jnr

[ravinwayne]

Dear Blonde61

 

Please can you provide details of your solicitor either directly or via this forum.

 

Kind Regards

 

BAYV

 

Or try practicing what you preach on your website

"We pride ourselves on providing a premium level of service and always have our customers' best interests at the forefront of everything we do.!"

[BAYV]

Dear Lefty Jnr and ravinwayne

 

For information

 

Once a solicitor has been instructed, as indicated by the post, we are required legally, to direct all communications and correspondence to the solicitor.

 

If you review our previous posts you will see that we will respond and attempt to resolve any complaint or query for any customer and general public comment, however in this situation we are unable to do so.

 

Kind Regards

 

BAYV

[sweets-on-the-move]

this company treats customers with complete disrespect and harrases the customer would never recomend them to anybody utter disgrace

[Filcin]

Dear Blonde61

 

Please can you provide details of your solicitor either directly or via this forum.

 

Kind Regards

 

BAYV

 

Have you ever seen such a stupid post, you must be on something to ask that, wait till it comes through the mail system.