lol1954 -v- First Direct

[lol1954]

Having sent a DPA letter to First Direct on 13/03/06 requesting my statemants and any notes on my account, I got a reply from them which was sent on the 14/03/06 saying that they would send my statements , reference book notes, and martini notes to me by courier. This mornig I received these by courier at no cost to myself for the statements or delivery. I will read everything that I have received and get back to you. I may need some help.

[lol1954]

prelim letter sent this afternoon for bank charges

[Bookworm]

There you go, and managed all by yourself too!

[lol1954]

sent LBA letter on 19/04/06, received a reply yesterday from Marcus Golby (head of service delivery and change) saying that they don't agree with my contention about the charges etc etc.

 

goes on to state: However I am obliged to advise you of your right to refer your complaint to the Financial Ombudsman Service, as this letter constitutes the Banks final response.

 

What to do next?

[Bookworm]

Ignore their answer, and go on to step 2: Letter before Action. You're doing fine.

 

Your claim, your deadlines. Don't let them lead you astray.

 

Keep on reading around, it will help you gain confidence.

[lol1954]

Ignore their answer, and go on to step 2: Letter before Action. You're doing fine.

 

Your claim, your deadlines. Don't let them lead you astray.

 

Keep on reading around, it will help you gain confidence.

 

that was there reply to my LBA letter?

[dave]

Then step 3!

 

If that's what they believe then, as the OFT states - it's up to a court to decide.

[maisielou]

Hi

im new here so taking all this in at the moment

I sent a letter to First Direct about my bank charges and was told there was nothing they could do i should have read there "terms" and there was no way they would refund any of the charges on my account........do i carry on?

 

sorry should i have started a new post?

[sharont1]

Absolutely you must carry on, they are sending standard letters to all of us, and as you will notice people are winning their cases. It would be wo:)rth you starting your own thread so people can monitor your progress

[lol1954]

Having First Sent D.p.a Letter On 13/03/06, Next Letter Was Request For Repayment Of Charges On 27/03/06 And The Last Letter Was Letter Before Action Sent On 19/04/06. The 14 Day Time Limit Is Up And Should I Therefore Start Court Proceedings And If So Is There A Template That I Can Use To Fill And Send Over The Internet

[monkey_uk]

LOL, read the FAQ and the template library. Yes, there is kind of a template.

 

Good luck, I filed my claim on Thursday night (it was issued on Friday morning as the courts deal with things received before 9am on the same day).

 

i.e you file it online at 8pm monday night, it gets dealt with on Tuesday morning. You file at 7am tuesday morning, it gets dealt with Tuesday morning. You file at 11am Tuesday morning, it gets dealt with Wednesday morning, get it?

[lol1954]

Hello again, just submitted my claim in Northampton County Court will keep you informed of any progress

[monkey_uk]

Can you PM me the claim number, and claim amounts with and without interest and fees?

 

Cheers.

[lol1954]

Received Notice Of Issue From The Courts To First Direct Yesterday 24/05/06 And Notice That Acknowledgment Of Service Had Been Filed From Dg Solicitors Today And That They Intend To Defend All Of The Claim.

[monkey_uk]

Expect an offer of settlement in full in the next day or two.

[sharont1]

I am in a similar position how long from the claim being issued will they put in an intention to defend

[monkey_uk]

Almost immediately (i.e the same day or within a few days). After the acknowledgement you'll most probably receive an offer of settlement in full within 5 days or so (max).

[lol1954]

Good morning all, Guess what ! letter received from DG Solicitors saying that they are going to refund all charges when I return the signed acceptance form.

[sharont1]

Good morning all, Guess what ! letter received from D G Solicitors saying that they are going to refund all charges when I return the signed acceptance form.

 

whoopee!!!! well done you you must be thrilled. FD acknowledged mine yesterday so hers hoping

[lol1954]

whoopee!!!! well done you you must be thrilled. FD acknowledged mine yesterday so hers hoping

 

yes very pleased

[dinghy]

Good morning all, Guess what ! letter received from D G Solicitors saying that they are going to refund all charges when I return the signed acceptance form.

 

 

Congrats... If you don't mind... How much are we talking ?

 

 

 

And of course... Subtle as ever... Don't forget the assistance you've recieved from this site... A donation might be a nice gesture...

[lol1954]

should I sign and return the form crossing out the confidential bit or would this jepordise my settlement?

[dinghy]

should I sign and return the form crossing out the confidential bit or would this jepordise my settlement?

 

Don't think anyone else has had any problems with crossing out the confidentiality bit... Some have advocated suggesting confidentiality would require a seperate contract at a premium...

[monkey_uk]

I just crossed out the confidentiality bit and faxed it back to DG Solicitors after I'd signed it, they paid.

[lol1954]

letter back from DG Solicitors after returning the signed letter back to them with the confidentiality clause crossed out saying that the bank will settle in full in the next few days. Nice Holiday Due