Please Post How Far Back You Have Managed To Obtain Statements

[Ginges1973]

I am having trouble with Lloyds - just been speaking to some guy in customer services who is assuring me that they only hold data going back six years! I don't believe him!

 

He has said he would call my branch to get them to call me and possibly put that in writing, but no call so far.

 

I can't get through to the copy statement unit

 

Any advice appreciated

Hi Drjazzz, Yeah I have got statements back to feb 97 and I have sent a LBA for the rest as I know they have access to them...

Lloyds are slippery people as they've closed my account without telling me and keep sending me statements each day but only to 97, I think its to confused me abit...

I am in control of this and have sent a letter to FSA, CIS, Lloyds TSB Head Office, statements Dept and my local branch.... They have cleared the overdraft I had with them on the 23rd April 07 to which I was unaware of, Then they phoned me on the 27th April to offer me a GOGW £1000 and clear my O/D.

I only found this out when they sent me my up to date statements...

Crafty buggers here... Now I cannot get through to them so I've wrote to the above folks to remind them I am about and damn serious about getting what is owed to me... keep at them and they will send what you asked for...

Go to my thread if you want more advice or share info...

MJP

[Gazza01]

skeggs885,

 

thanks for that Info about Nationwide, apparently there was a article in the Sunday Times on the 3rd May in the Money Section about shyster laywers jumping on the band wagon and the Times has an open offer to help those wanting their money back - I was going to send them a email asking them to get a official declaration on how far back Nationwide can go back [i might just do that just to see what crawls out of the woodwork anyway!].

 

Regards vbmenu_register("postmenu_811858", true);

[Bigmac versus]

LLoyds i know of someone who got statements back to 1993 just last week, they need reminding and a little pushing id say.

[muggins73]

I managed to obtain all statements from Halifax back to 1990.

[Celicaman]

just a thought here peeps.

what if you were to put a claim in for pre 6 years and listed incorrect items on the list of charges, if they then tried to tell you your list was incorrect, that would be proof that they have the records going back further than the 6 years they mostly seem to officially state they dont have

Not that i am condoning listing incorrect items just to prove the point of course

CM

[Muffintop]

skeggs885,

 

thanks for that Info about Nationwide, apparently there was a article in the Sunday Times on the 3rd May in the Money Section about shyster laywers jumping on the band wagon and the Times has an open offer to help those wanting their money back - I was going to send them a email asking them to get a official declaration on how far back Nationwide can go back [i might just do that just to see what crawls out of the woodwork anyway!].

 

Regards vbmenu_register("postmenu_811858", true);

 

excellent idear, once someone gets pre 6 years thats it. Im stuck until I can get my statements 6 yrs let alone pre. see my updates on my thread. keep us updated re times e mail.skeggsy x

[Muffintop]

just a thought here peeps.

what if you were to put a claim in for pre 6 years and listed incorrect items on the list of charges, if they then tried to tell you your list was incorrect, that would be proof that they have the records going back further than the 6 years they mostly seem to officially state they dont have

Not that i am condoning listing incorrect items just to prove the point of course

CM

I have considered this option but you would have to complete a completely false set of charges and Im not sure how this would go down if went to court, could be seen as wasting time, just waiting for someone else to crack the nut b4 me then can follow suite. I have complained to financial ombudsman, and commisioners office now.

[drjazzz]

thanks for the responses guys.

 

I tried calling customer services for Lloyds, got the same stonewall. Then I had the thought of just pretending I wanted copy statements for when I opened my account without mentioning charges. Different attitude! I was told they would only do six years over the phone but if I went in to my branch and requested it that way, there's no problem although there may be a bit of wait.

 

So today I went in to my local branch and said I wanted copy statements.

 

"Is it in relation to the charges?" the girl asks.

 

"yep" I say.

 

"then it just goes back six years"

 

"why does it matter if it's in relation to charges or not?"

 

"well it goes to a different department"

 

"ok, well let's say I just want copies of statements for my own records, from when I opened my account"

 

she appreciated the logic of my request.

 

"okay. It will take 8-10 weeks as there's been such an influx of people requesting copy statements"

 

[TUTTSI]

I have just got statements going back to 1997 and claim is now in progress!!

[ncf355]

I have just got statements going back to 1997 and claim is now in progress!!

 

 

Hi DS,

 

which bank is this for?

[TUTTSI]

Hi DS,

 

which bank is this for?

HALIFAX

[Muffintop]

Unfortunately data protections promise of the statements was just lip service, had to report them yesterday to information commissioner and dont know what will happen now.All out of threats at the moment obviously they cant be forced to give pre 6 years either until someone sets a precedence and manages to get hold of them. (nationwide) Im going to try going into branch to see if I can do it that way but dont hold out much hope. skeggsy

[noomill060]

I got my Barclaycard statements back to January 2001.

[Gazza01]

Mornings all,

 

Just about to re-submit SAR request - made mistake in not asking pre-6 years on the old one [plus a little something else via another direction, I will post here once sent and have a response from the interested party].

 

I wish to know if there is any wording that could be used to compel the Information Officer to sign and verify that unable to get ANY form of account information pre-6 years, and just to ante-up the stakes get his boss to counter sign that they are giving a true and fair account, I want to laeve them with no wriggle room for later when they have to backtrack.

 

No rush, not putting in request till this Friday.

 

Any ideas?

 

Regards

[dorisfluffy]

Hi all

Just had statements back to 1996 from HALIFAX credit card. They state in their letter: "The original request was for statements since the account opened in 1990 however, our records begin in 1996 and I have sent you all the statements we have on file."

I actually asked for statements going back to March 2001 which is six years back from when I sent my S.A.R so I'm wondering if this is the standard letter and should I send another S.A.R asking for statements going back to when my account opened in 1990?

[westwell]

I recieved statements back to 1994 from Yorkshire Bank

[Gazza01]

Entry Removed as New Thread Stated on General Page.

 

Regards

[libbyfromlondon]

I think this thread should be stickied

 

I came across it buried on page 6 so I hope no one will mind if I bump it back to the top

 

[zootscoot]

There is now a sticky in each bank forum entitled data retention for the required information.

 

If anyone gets any relevant updates they should pm me for inclusion.

 

Cheers

 

Zoot

[MJay69]

Hi

just to say that in ignorance, I asked Lloyds for statements from when my son opened his account.......... They supplied copies back to 1996.......

[brown1950]

Have today received all my bank statements from NatWest for the period 1994 to 1999. Let the battle commence ! Only took me 6 months to obtain these statements.

[Micky the Hippo]

ah go on, give us the gist of what it took, my banking history with NW would mean I could give up work

[drjazzz]

As a result of my request for copy statements (not stating data protection act), I'm pleased to say that Lloyds supplied copy statements all the way back to my date of account opening - February 1999.

[brown1950]

The statements from NatWest covered the period 1994-1999 start at No 389 ! So have now asked them for statements 1 to 389 covering 1992-1994 ! I believe the bulk of my charges are in these missing statements. I wonder why NatWest failed to send them ? Do they know somthing i don't ?

[Muffintop]

NATIONWIDE. With a fight taking over 2 months and a report to the financial ombudsman I got back to 1991