Maxen Power Business Account

[Tonka99]

I have been mis sold  this energy company  ,my unit price was 18p with British gas Plus , then a scam took place and I was harassed into a contract with Maxen Power

[dx100uk]

what do you mean by a scam?

how did they get you to sign up and when?

 

dx

 

[Tonka99]

I was called by a guy purporting to be from Britsih Gas plus to say my unit price had gone up from 18p to 67p a unit , I was in a fixed three year contract with BGP which started on the 12th December 21 .

 

the guy said if i was not happy then he could find me a cheaper deal as a gesture of good will ,

 

i told him I was in a fixed contract but he insisted it was a variable contract ,

 

I have a small public House which was doing ok ,there was no way i could afford 67p a unit i didnt know what to do anyway i agreed for him to look for something cheaper .

 

Next thing i got a call from a broker who was pushy and came up with Maxen Power i didnt sign up with them for a few days , 

 

he keep ringing and i was under pressure and really being bullied so i believed him and agreed to 47.9 per unit which is a lot cheaper than 67 .

 

that was on the 6th April this year

 

I have a audio CD which states that im in a three year contract with a fixed price of 47.9 p day and 39.9 evening which was ok .

 

Come August my unit price has gone up to 74.9 p I just cant pay also they are not paying the correct amount of energy relief .

 

I pay an agreed DD of £933.00 a month but im behind with just over $4000 in debt ,

 

last week they insisted i pay the whole amount which was just over £5000 ,

 

i could only pay £1000 and have a payment plan of £200 a week or they are going to disconnect me .

[dx100uk]

you are far too far into the contract to try and get BGAS to undo the 'scam' deal.

 

what you need to do now is get paying, but just because they say no, just do it show goodwill.

 

it's a business debt , so they could cut you off at a blink of an eye.

you dont have the protection of a private consumer. they don't even need a CCJ to do so.

 

you then need to get this fixed tariff sorted to the agreed unit rate you signed upto.

 

dx

 

 

 

[Tonka99]

Thanks dx

This has been to the Ombudsman and they found in MP favor saying it was the broker who is at fault , i am just about to start a new complaint with them over the increased unit price ,as it states quite clearly that its a fixed price for 36 months on the CD ,

 

if the complaint is upheld and my unit price is reduced to 47.9 again from August i will not be in debt with them .

 

What has happened to me has also happened to very many other MP customers their reviews on their website are awful !

 

Thanks for your time .

[dx100uk]

this is the problem of signing up over the phone.

you MUST always insist a copy of everything in WRITING before you sign it.

 

dx