Telephone interview about childcare

[Welshchick]

Hello everyone 

 

Wondering I'd anyone can help please

 

 I've received a letter from compliance for a telephone interview it's tomorrow stating from April 2021 - April 2022 about payment to childcare,

 

during these times my child care needs changed and he was only going as and when needed to as a friend offered to help me out

 

I had a load of upheaval going on Grandfather and cousin passing and my father in law falling terminally ill.

 

I know I should of called but as you can imagine everything was up in the air

 

anybody else have something similar that can ease my mind a little  please

Edited July 19, 2022 by dx100uk
Spacing

[unclebulgaria67]

Hello

 

Presume this relates to HMRC and you have been receiving help with Childcare ?

 

They will know you have been overpaid childcare.  The purpose of the phone call is really to establish the facts, so the amount of overpayment can be calculated.  

 

Once you have attended the telephone interview and provided any information required, they will write to you telling you how much you owe.  They will then invite you to call to come to a repayment arrangement. This can be affordable repayments over a period of time.

[Welshchick]

Hello 

 

Thank you for replying

 

Yes it's related to HMRC. 

 

Awww that's great news fingers crossed, my mind has been going spare. 

 

I did telephone them today and was speaking to a lady and she was sorting it and she was half way thru the questions and her computer crashed

[dx100uk]

Easy sorted 

Might even just be routine and nothing bad at all 

 

Just be honest , it's no big deal and remember, without them already having PROOF in their records they have no case,  be honest yes ..but also remember to be mindful about shooting yourself in the foot 

 

Dx

[Welshchick]

Yes I will be however what do u mean by the latter 

[unclebulgaria67]

@Welshchick

 

Think dx means, stick to the info they request, the specific date range they ask about. Don't shoot yourself in the foot I.e. don't start telling them about other periods that they are not asking about.

 

 

[Welshchick]

Ah okay thanks