Scottish Power problems after 6 years

[eastender100]

Hi everyone,

 

Would like some advice please.

 

I left Scottish Power over 6 years ago when moved into my new home and haven't been with them since.

I gave them meter readings and they lost them and sent me a ridiculous bill which i said i refuse to pay,

 

Ive asked for a breakdown continuously on and off for 6 years which they can only provide a estimate

I decided to go to the Ombudsman which was a mistake because they don't even seem to look at the evidence I have provided and looks like they have sided with them at present.

 

I left the property in Sept 2014 ( private Rented so other tenants were in there after) and they said they have taken a reading in Nov 2014 when I wasn't even living  in the property?  The Ombudsman has seemed to except this? 

 

Has anyone got any advice on how to proceed as I dont think this is fair.

[Bazooka Boo]

How are you communicating with them, via phone or letter?

 

I'd be lodging a complaint against the ombudsman also.

 

However, what are the figures they are demanding?

 

Did you take a photograph of the meter when you took the final reading?

How long after you took the final reading did they send you the bill?

 

Stay OFF the phone, keep everything in writing/email, have they marked your credit file?

And is it still Scottish Power chasing or have they palmed it off onto a tame DCA?

Edited November 4, 2020 by Bazooka Boo

[eastender100]

Hi, 

Thank you for replying I have communicated by phone and writing to the Ombudsman and they even produced a so called bill for 2015 and I wasn't even there?

 

The strange thing is it hasn't been on my credit file at all and certainly not on there now,

They actually closed my account and I took a picture of this on my phone and since I been to the Ombudsman they have opened it again with the amount they are asking?

 

They are still chasing me for it but did say they had passed it to a debt collecting DCA but they had sent it back? 

 

 

[dx100uk]

the debt is statute barred why did you ever entertain them

[eastender100]

Hi 

I thought it was only statute barred if you had no contact within 6 years but they have contacted me? Should I just ignore what the Ombudsman say now and ignore them? 

 

Your advice would be a great help thank you? 

 

 

[dx100uk]

whoever told you that rubbish

you last used or paid outside of 6yrs

debt is statute barred

send SP our SB letter from the debt collection section of our library

[eastender100]

So will I have to pay it now they have re opened my account and it is with the Ombudsman? 

[dx100uk]

eh?

no one can unbar a debt ... not even a judge

 

dx

 

[eastender100]

So do I just ignore it and the Ombudsman and  send them the letter you said about please?

 

 

[dx100uk]

[eastender100]

Thank you so much for all your help I will be able to sleep better now as this has been a weight hanging round my neck for ages. I will print off and send them the letter  

 

A

[Bazooka Boo]

Let us know how you get on, they usually claim it isn't SB, but we all know it is.

 

If you like you can always make a formal complaint to SP about passing this SB debt to a powerless DCA to chase.

[eastender100]

Hi, 

Yes SP havent been very co-operative so im expecting something like that to come back, so do I just ignore all future correspondence? 

 

Thank you for all your advice you have all been a great help  

 

A

[dx100uk]

As long as you sent the sb letter

 

DX

[eastender100]

Hi 

Yes sent SB letter and got it recorded delivery and its been signed for

 

A

[dx100uk]

open

please update your thread now

[eastender100]

Hi dx, 

 

How do I update thread please? 

[dx100uk]

type?

 

 

[eastender100]

OK sorry,  sent Scottish Power SB letter but started getting phone calls everyday again and voicemails from their collections team I think, they have ignored SB letter I sent so do I just ignore it still please? 

[dx100uk]

can i just check something

were you resident in a Scottish property when you had this SP supply?

 

[eastender100]

No I'm in the  UK

 

 

It was in 2014 

[dx100uk]

 yes i am aware scotland is part of the uk....

 

what i am asking is where was this property you were living in when you had SP as the supplier?

i'm just wondering as it this is scottish power, if the property was in scotland, they have totally different statute barred law than the rest of the UK 

[eastender100]

No I was in England

[dx100uk]

darn 

well as the 'debt' is still with the original 'creditor' they are quite entitled to ask for payment

though ofcourse you are just as entitled to tell them to...

 

SB in E&W simply removes enforcement of any court judgement , so they don't bother to do court.

 

have you checked the number on say whocallsme.com to ensure it is sp ringing not a dca?

 

but yes ignore.

[eastender100]

Yes have checked the number and it says Scottish Power collections, they passed it to a collection agency a couple of years ago but told them it was in dispute and to give it back to SP which they did, what happens ifvthey sell it to a debt collection agency if its SB? Its hasn't been on my credit file for years?