HSBC Mortgage and Income protection, Life Insurance etc.

[Will Silver]

Apologies if this is in the wrong forum, I have spent many hours going back through statements and other related paperwork. I have kept every scrap of paperwork so have proof of everything I refer to below. I would appreciate your help in what to do next. I have tried to summarise events as best I can. The things that stand out to me are the Mortgage Protection & Income Protection did I really need both and that Norwich Union would pay the bank commission for arranging the policy.

 

There just seems too many Critical Illness/Life policies at this time the total we owed around this period was about £45,000. Looking at it now it just seems over the top. I am no expert and will stand corrected obviously.

I would really appreciate it if someone would take the time to have a look through and advise what I should do next if anything. If there are any questions then I will do my best to answer them as soon as I can.Thanks in advance.

 

Regards Will

 

INCOME PROTECTION, ENDOWMENT POLICIES, CRITICAL ILLNESS, LIFE POLICIES

1984- 07.10.08 CIS Cooperative Insurance Policy Number xxx6695 This was the Insurance policy against Endowment Mortgage account Number 40-xx-xx xxxx2998 (xxxx8196) Interest Only Mortgage Guaranteed Death Benefit/Target Amount on maturity £19,000 CIS Premium: £39.06

15.08.94 Midland Repayment Protector IPT will increase your MRP premium from 1.10.94. your monthly premium £10.47.

20.09.95 Midland Life Mortgage Endowment with Critical Illness Benefit Plan xx4339R

To be issued by Midland Life Limited on the lives of Myself and Wife.

1995 - 2006 Cover £10,000 Term 11 years Monthly Premium £60.30

03.10.95 Midland Level Term assurance policy with Critical Illness for Me sum assured of £52,054. On a Single Life basis for a term of 18 years.

Policy xx9914L-01 1995 - 2013 £34.06 per month.

 

03.10.95 Midland Income Protection for Me after 26 weeks Premium £11.52 per month.

03.10.95 Norwich Union Healthcare will pay Midland Bank commission for arranging policy.

01.12.95 Norwich Union Healthcare Safeguard Income Protection Policy Number Insured me xx8593Scheme 26 wk DP/IND Link Monthly Benefit £518 Premium £11.52

10.04.96 Midland Mortgage Repayment Protector (MMRP) Insured Person Me

Policy Number. MBRP xx9966 Monthly premiums £8.70.

 

04.09.1997 Midland Life Policy (Joint Policy)Mortgage Protection Plan with Critical Illness and Permanent and Total Disability Benefit

Policy Number xx9542B Insured Persons Myself and wife

Amount of Life Cover £10,500 decreasing over the term of the policy.

Commencement Date 02.09.1997 Expiry Date 02.09.2007 Premium £13.68

20.10.2000 Norwich Union Healthcare Safeguard Income Protection Ref xx8593

(HSBC-was Midland 31.10.95) Commencement Date 01.12.95

Monthly Benefit £575 Premium £ 21.53

April 2005 HSBC Letter Mortgage Repayment Protector Policy MBRPxxx849

To say that the policy is administered on behalf of the Insurers by FirstAssist Insurance Services Limited, future DD will be collected by FAIS Limited instead of Royal & SunAlliance, w/c 22.05.05

 

12.04.06 HSBC Mortgage Payment Repayment Protector Policy Number MBRPxxx849

Monthly Benefit Increased from £550 to £1,300 Monthly Premium £77.22 (27.04.06)

20.10.09 Aviva Income Protection(see 03.10.95) Midland Bank/Norwich Union Agent Name HSBC Bank Plc

Policy Number xx8593 Premium Monthly £32.67

Payment Due Date 01.12.09 Monthly Benefit £733

[dx100uk]

the only thing you must have inplace for a mortgage is buildings insurance

[honeybee13]

Hello there.

 

Are you wanting to complain about these policies? Did any of them pay out and did you pay the premiums for the life of all the policies?

 

HB

[Will Silver]

I wanted to complain about these policies,

I just wanted to know if there was justification in doing so with regard mis-selling.

 

 

None of the policies paid out

all the premiums were paid apart from the 18 year one dated 03.10.95 which I stopped paying in 2009.

 

I would just like to know what I can do next if anything,

it just looks like that every time I went to the bank they would sell me something whether I needed it or not.

 

Thanks for taking the time to look through the thread.

[dx100uk]

I cant see why you cant reclaim 90% of what you were mis-sold above

you'd have to investigate what you had to have in terms of the endowment though.

you say you have all the paperwork

so check the demands and needs sheet.

does it state anywhere that XYZ insurance was compulsory for your mortgage?

[Will Silver]

Thanks for the reply I will look into that tomorrow.

[Old Cogger]

bit of a chance here is it not, take out insurances just in case of illness /out of work? luckly not to have to use them- if you had to use them and they did what they were intended for = o.k. but to try and retrieve monies paid for the insurance cover which no claim ever needed to be made = well keep thoughts to one self.

 

If you have or had been mis-sold or told a loan and you must have cover is a different area, but so many policies you took for possible events (peace of mind was it not) 1st assist is a very expensive option we found out years ago triple normal cost cover from other genuine suppiers to mention one.

[Will Silver]

Nothing to do with,

oh I haven't used the policies so I will try to claim the money back

I actually quite resent your implication in that is what I am trying to do,

keeping ones thoughts to yourself is probably a good idea.

 

 

As far as I am aware this is a PPI forum and was looking for advice,

not here is another chancer,

never have been,

never will.

 

I am from an age group that what banks said was treated with respect and what they advised was for your benefit.

 

 

when I went to the bank and they told me I need this,

I need that,

I believed they were acting in my best interest.

 

 

Time has proven this not to be the case.

The problem I have is when they told me I needed something then I took that on-board,

I personally didn't go to them and say can you sort this out for me as this is what I want.

 

 

Now, if you think it is ok to sell me Mortgage Protection so my mortgage is paid if I am ill or out of work then sell me Income protection (Norwich Union paying commission to HSBC)

if I am ill or out of work is fine then that's your opinion.

 

 

If you think selling me policies which I didn't need as I already had sufficient cover in place anyway is fine, that again is your opinion.

 

 

I would like to think I have presented my question in such a way that would have avoided your interpretation of the question I was asking.

 

 

The point I will make is that I did not ask for any of the above this was advice that the bank gave to me and yes if there had been a need to use the policies in any way that would have been a wonderful safety net.

 

I think somewhere along the way the banks forgot they were supposed to be acting in the best interest of the customer and not driven by greed.

 

If what I have listed above is not mis-selling then I will stop any further action.

[honeybee13]

Hello again.

 

As I understand it, all but your first policy come under the Financial Services Act 1986, which came into force in April 1988. That means you 'should' have been given sufficient information about them. By the way, they aren't all PPI if they're from that long ago.

 

I'm not clear from your first post why you think they were missold. Did they not suit your circumstances, did you have other cover in place already either from policies you had already bought from the bank or other advisers or via your employer?

 

If you're going to go after them, I think you need reasons why the policies weren't right for you at the time. Also, I don't quite understand why your endowments didn't pay out. Even if you stopped paying premiums, they should have had a paid up or surrender value.

 

Please tell us more.

 

HB