Random text from DWP

[Dazza1983]

I got 2 texts from the DWP about half 9 tonight saying the following.

 

We have received your change of circumstances to your JSA claim.You do not need to contact us.

 

We have actioned your change of circumstances to your JSA.You do not need to contact us.

 

The thing is i have not made any changes to my JSA claim in months.I am still signing on every 2 weeks and attending the Work Programme.I did fill out and hand a JSA28 form in to the jobcentre but that was 2 weeks ago.

[mikeymack2002]

You should contact JCP or the DWP and ask them what changes and when were they declared, it could be an error but asking will shed light on the matter..

[Dazza1983]

You should contact JCP or the DWP and ask them what changes and when were they declared, it could be an error but asking will shed light on the matter..

 

Just gave the jobcentre a call.They couldn't see any changes.The claim is still open with no sanctions.The women i spoke said the text may be confirming the JSA28 form i filed in but couldn't say for definite.

[antone]

I'm guessing it means that someone accessed your claim, probably to process the JSA28, and then forgot to suppress the "change of circs" notification when they pressed the "update" button. I used to process ESA claims, and I must have sent out loads of meaningless letters (we didn't use texts at the time) by accident by doing just that.