PlayboyTV subscription by wayward nephews friend - help

[gianbocch]

Hello all,

 

I need some advice in regards of a tricky situation with a company: PlayboyTV.

 

A few months ago,

I left my nephew and a friend of him at home for a few hours whilst I was doing some work during a long weekend.

It seems that my nephew (or his friend) subscribed to PlayboyTV on my Credit Card for a monthly recurring payment subscription.

 

I only found out about the charges by January this year and could not find the contact details in order to find out what was going on.

Only until verifying the date the subscription was made, I realized that this was done by my 12 year old nephew,

therefore I decided to ring my bank and explained about the situation.

 

They decided to block the card for future payments with these people and also provided me with a chargeback for the month of February.

They have sent two letters which I have ignored and binned, trying to hide it from everyone to know.

 

Today 2nd of April, a collection agency called Wescot is trying to get the payments from me,

claiming that I have not paid Playboy for these months.

 

 

I explained them the situation but they keep saying that even do,

I would still be liable for the charges, (the chargeback and the month after the cancellation).

 

 

They have also advised me to call the police and to report my 12 year old nephew to the police,

saying that this is a fraud. But he does live abroad and does not normally come very often, or at least, every 2 - 3 years.

 

I told them that I would not pay this money back to them and they concluded that I was denying that was my responsability,

and therefore, they would be taking action shortly. So I guess they are sending me to court for 19.99.

 

I rang Playboy TV, I explained the whole situation and they have given me 2 choice:

I either pay or my nephew.

 

 

I found this very rude and I explained that in some way I took responsibility and accepted charges for the rest of the months

, but they are way naughtier than my nephew and want all the money in their pockets.

 

 

I asked them where abouts in the terms and conditions does it mentions these kind of situation

and asked them why was so difficult to find a way to contact them, otherwise

I would probably have never ring my bank to claim to stop the charges.

 

I don't know what to do and this is driving me mad. I need some advice from someone ASAP.

 

Regards,

[honeybee13]

Hello and welcome to CAG. I'll move your thread to the general consumer forum and leave you a link to follow.

 

How did your nephew manage to set up an account with your card please? If you could tell us that, we can start to advise you.

 

The guys may have other questions later.

 

My best, HB

[fkofilee]

For £20 ??

 

Id tell Wescot to Foxtrot Oscar...

 

Nothing will happen to this, youll be fine.

Report your 12 YO nephew to the police? Really? :sigh:

 

They will say anything these days.

 

Honeybees question should be answered though

[gianbocch]

Hello and welcome to CAG. I'll move your thread to the general consumer forum and leave you a link to follow.

 

How did your nephew manage to set up an account with your card please? If you could tell us that, we can start to advise you.

 

The guys may have other questions later.

 

My best, HB

 

Thank you !

 

It was set on the SKY TV.

 

I normally remember all my passwords on my computer, and seems thay got access to Sky from here and managed to set the parental pin etc

 

A card that I normally leave for ordering food, was used to make the purchase.

 

Regards,

[dx100uk]

I would be ignoring people now

wetcloths are NOT BAILIFFS

and have

NO LEGAL POWERS

stay off the phone too

they will say anything to fleece you.

 

 

dx

[caro]

You didn't enter into a contract with them so forget it.

[silverfox1961]

You didn't enter into a contract with them so forget it.

 

 

And the fact a 12 year old cannot ever enter into a contract. This is all bluff and bluster. I suspect it will go nowhere however, have a check of your credit file to ensure they haven't placed anything on there.

[king12345]

Why don't you just keep the subscription for your own enjoyment?

 

Ooops! Did I write this down???

I'm terribly sorry, sometimes my fingers are faster than my brain...

Oh, no! I've done it again!

[andydd]

Or tell the nephews parents ?, and they'd pay or take it out his pocket money, a harsh lesson for him..but an important one. I wouldnt of dreamt of using my parents credit cards.

 

Personally i would of just paid the amount and enjoyed the channel for a while and avoid any hassle/embarassment.