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Sony Experia E1 on vodaphone no end of problems


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Got a E1 for christmas and had no end of problems with it since.

I have one it is back at vodafone shop waiting for me to collect after being repaired allegedly.

 

l am not the only one having problems u can establish this from the vodaphone reviews.

 

It has deleted everything on my SD card.

U cant set ringtones as when it had music on it nothing was recognised but the text tone could be recognised as jessie j pricetag.

All photos deleted.

 

 

It has also caused no end of problems with my sim card.

 

 

I have not recieved text messages regarding things from vodaphone since my sim card has been in that phone

to the extent my family group was suspened as l did not get the texts

and my family group despite being reactivated has not been fully reactivated as noone can make calls without it charging them.

 

 

Apps deleted or disappearing of the home screen and if they are on the home screen on installed they dont work.

 

 

Further sim problems include telephone numbers disappearing texts from the schools not coming through.

keeps dropping the wifi to forget so l have to re enter this about 3-4 times a day.

 

I am sick of this phone.

I dont even think its fit for purpose

but according to vodaphone store

they have not had any problems and not even one back.

I know thats a lie as l have returned 2.

 

The phone was brought on the 15th Dec using cash.

My partner was told by the store manager(K) we had until the 19th Jan to return for a full refund.

When it was taken back on the 17th She denied this.

K is also the one that claimed they have not had any back.

 

 

K also claimed it was my memory card that caused the problem

but when she was shown the memory card in the e1 was not suddenly being recognised

but when it went into the old phone a vodafone £40 phone it was working

and being recognised she changed her mind.

 

Can l get the money back for this phone as l dont want it as l dont believe its fixed.

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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try lee GM

 

 

We here at CAg have a very successful VodaFone Rep operating here

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We advise you to follow this method to alert them to your thread:

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If you'd like any help from Lee, email your details via the Contact us form here (https://help.vodafone.co.uk/system/selfservice.controller?CMD=ESCALATION_REQUEST&PARTITION_ID=1&CONFIGURATION=1000&COUNTRY=us&LANGUAGE=en)

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CAG.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

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Dx

I have already been told hey wont take it back and refund me or swap the phone unless they legally need to as its over the inital 14 days. They are not accepting anything is wrong with it.

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

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