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The GodMother

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Everything posted by The GodMother

  1. Over 2 days the neighbour has spoken to 9 ebay members of staff. After number 8 l stupidly tell her to say well they had someone in the back of van who was throwing parcels out while moving along the highway. She told ebay employee number 9 and they have advised her to call the police and report dangers in the road. A single box turned up yesterday. Waiting to see if something turns up today.
  2. They have asked me to speak to you all on there behalf but are speaking to ebay themself. They found it confusing when trying to navigate this forum. Ebay have asked how 3 boxes can vanish.
  3. @BankFodder look up xdp express on twitter. Lots of complaimts including having to sign for delivery BEFORE receiving it.
  4. The link had a signature box for her to draw here signature will see what l can get pics wise. It turns out only half the delivery turned up he refused to find out where the rest is as the tracking says it was loaded onto the van this morning. He cant/refused to provide any contact details for the company. He has a managers mobile number but that is it. She asked him to call the manager which he refused. He said the tracking is wrong as he has no other that sized parcels that what parts are missing we dont know. As soon as Son started to take pics the bloke ran to his van and drove off.
  5. I cant provide the details more as the link now does not work as its past the delivery time. But the link clearly said as its a contact free delivery and they need a signature before the delivery and the receiver must not be within 2 meters of the delivery driver when they come. She does not have the space to be outside of the 2 meters. Also l have checked the listing and no phone number for the seller tho ebay does not require it as they prefer all communication done via them. The seller has not responded to last contact tho it took 4 hours for this mornings contact to be responded to. Ebay cant do anything as the item has not missed delivery day as that is Thursday.
  6. Cant say l have heard of this. Neighbour is expecting a delivery from a ebay online retailer of some wardrobes. The company has used XPD. Never heard of them so checked them out to mixed reviews and some seem fake but hard to tell. This morning the company has messaged saying they are delivering the wardrobes 2 days before the agreed delivery date, Thursday. No way of contacting them other than a contact us form with 72 hour response. As result hospital appointments cancelled and Son has had to take unpaid time off work to help. Buying company has said they only have email as contact as well so not much use really. Neighbour has since received a text, a hour before the start of 2 hour window, with a link in it to say its a contactless signature but the link also says she has to sign for the delivery BEFORE its delivered or it cant be delivered. I have told her not to sign it as anything could go wrong in the mean time or they could have damaged its and claim it your fault. While she was with me XPD has called from a non recognised number saying if she dont sign she cant have the delivery. She has argued that she does not sign to say anything has been delivered safely until the item is at her house and can be inspected. XPD has argued this is there policy and that she agreed to this when she organised the delivery and as result she will be in breech of contract. Neighbour has gone back with l did not organise delivery the seller did and as result she has no contract with them she has not seen or agreed any terms and conditions regarding the delivery and the Seller does not have them on the ebay listing, l have checked they dont, Also said that as the parcels are being delivered before the agreed date they are in breech of contract. Lady did not know what to say mumbled some words out then hung up. The number is not recognised as we tried to google it and call it back. We got a number not recognised message when called and google came up blank. I cant find anywhere that states XPD has broken the law if they refuse to deliver due to no signature but then l cant imagine the seller or ebay would be happy about this. I have told her she done the right thing in refusing and asserting her rights with not signing then telling them she did not organise the delivery. further to this l have told her to wait until this evening to speak to ebay as they may deliver the parcels in the original slot or later today. Can anyone advise what law, if any, the company will have broken if they refuse to deliver due to no signature before delivery. Also where she stands with this over all.
  7. Agree with FTMDave. I dont follow as such but these papers need a challenging case. I notice when other post them for free on fb. A meaty case might be more interesting.
  8. How about speaking to someone at Action fraud. Not use the website. Maybe they can advise. Go back to police and say action fraud has said they cant deal with this and the police need contacting.
  9. Neighbour wife spoke to CAB, she did not know hubby had spoken to me as different shifts, the CAB has said that as they have been in there possession for over 6 mths then it up to them what they do with it and nothing has to be given to the brother. Is this true as l have just run outside to tell her to stop throwing it out of shed as they need to give him notice.
  10. He does not. I was going of what BankFodder said in the last paragraph. He said about charging for storage. Is there a rule where if its been in someones possession for xx time after initial agreement then the brother has no claim to it.
  11. So there is no such thing as its been in our care for 6 months after we have asked you to move it or after our initial agreement so its ours to do what we like with. The initial agreement was temporary 6 mths as he was ment to have leave then. This got pushed back by 2 mths but then leaving country was not able to be done. He has claimed due to the time zone contacting places is a problem. I agree it can be but email does not have a time zone. The family would not be charging for storage just expecting him to pay for the shed removals to shed and maintence. The maintence was able to be done when the guy comes and does the other shed and fencing so it was as a group booking discount. Also a key to the lock would need to be held by family member for access incase needed.
  12. This would be for a neighbour but also me as l dont have to hear about it. Neighbours brother left country nearly 2 yrs ago. He has left bedroom furniture, living room furniture and other bits, at various peoples property. Incase he comes home. This was originally going to be a temporary measure as he could not find and sort storage in time. House was sold and work wanting him moved over quickly. The company has provided a fully furnished house. He works for a multi national company and not short of money. Currently my neighbour has a dismantled 4 door wardrobe, 2 bedside tables, 2 3 drawer units, side table set, 2 about 6 ft tall statues they are Very heavy, a small statue about 1 foot tall, 2 person dining table with chairs, loads of tools a bookcase and various other bits in his shed. As you can imagine these are taking up room and he wants them out. He has asked brother to find somewhere else to store it but this will cost money as someone will need to be paid to move the items and put them elsewhere. Other family members are also annoyed with the situation. Another family member has offered some garden space but a shed would need buying which he does not want to do. It would cost between £1,500 and £2,000 in total for shed having it put up and treated this shed would hold Everything from across the houses. Then moving fees on top of up to £1,000. Further to this he has to pay for someone to come out and do necessary checks and shed general maintence every year £50 for once a year including treatment and general maintence extra if non general is needed. General includes inside and outside checks eg windows, doors, roof, if water tight, screws tightening nails putting in or replacing painting with the shed treatment stuff. Extras if roof needs replacing window replacing doors replacing etc. He has turned this down due to costs. My neighbour wants to know where he stands eg can he go threw the stuff and sell what he can donate what he cant or even take to tip what cant be got rid of. The statues could make £2-3k between the 3 from rough estimates of auctioneers or even scrap value of up to £2k. Minus a cut for the scrap person. Other stuff depends on the day etc. Obviously he would make sure he does inform him before getting rid of anything by email and post.
  13. But what if you dont have a mobile but u was getting a hanky out of or in pocket and they accuse you.
  14. I still receive the ex tenants spam post. Send it all back and never hear from them again. Ok l do tell them he is dead. Oh and a yearly subscription beg for something. Dont know what just checked the back once and its a magazine subscription company. Never get the mags or other post.
  15. The OP does not have the notices. They were served on a old address but the OP did not live in the country. Interestingly why was the post not returned to sender from the new resident. If l get post for non residents, trust me l still do after nearly 11 yrs, l just return it.
  16. Just a thought was the house you lived in before going abroad Rented? If so can you ask a few questions without breaking any laws. A letter saying when you moved out/handed keys back. Also ask when the property was re let. Advise them if necessary what is happening.
  17. Currys facebook and twitter make excellent reading. They remove posts advising ppl to come here tho. Was the money actually taken from the bank or just on hold l asknas if the money is on hold long enough then it comes back to you. Just shows up with no sign of refund
  18. Well suprise suprise.no book dispatched and date pushed back again. Spoke to them and again publisher cant get them the books. The bloke said if that was true they would have contacted me by now. Spoke to bank as l brought the gift card via debit card. They were as helpful as a chocolate tea pot. They want me to give them time. Another 6 weeks.
  19. Yes but l wanted to know it was paid for. Tho when doing a charge bacķ before with my bank l found it was very ĺong winded and l pretty much had to beg for them to do something to help as it took them 3 months to be bothered to accept the claim.
  20. I know how to return to amazon. 2 is a no. The book was abandoned/ decision to not publish at end of March. At a guess l would say the last week of March. Book 2 came out the 2nd March and l ordered book #3 the 5th March. 1 is also a no as l done it by phone. I know l should have recorded or even via email but l was not expecting this to be the situation. At first it was just to sort a bad feeling out. I think l am annoyed mostly that if Amazon knew about this and done nothing then they have made money on my money.
  21. Contacted Social Services. Lady took the details and has said that they won't be doing anything. They have decided The daughter is doing this off her own accord. The Mum and Dad have asked her to stop. She is not being controlled. The Child was spoken to at school so was not around Mum or Dad Dad has said he has asked her to stop but she won't and Mum has said that while she has spoken with the daughter and explained that she is not being good and doing something not nice she has said she don't care and that she is being denied time with her step siblings and that it's not fair. Mum can't take away the laptop it is needed for schoolwork tho it's not school supplied. If it was then the school could step in. TBH l dont know if what is being said is true but l know the young girl mum has received a lot of stick for this. Dad has sent some lovely messages and the child gave attitude in messages to her.
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