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Me and My Debts.


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DX100uk Thank you for replying and to answer your questions , from the SAR's I feel that 2 can go successfully for PPI

(although the DMP co. says 7 are worth putting through)

& 3 to 4 have charges claimable back however I am finding it difficult to track their interest fees an charges as they not really laid out in the SAR's recieved.

 

Fletch70 : Yes I will want to look very diligently at enforcability and reclaiming charges and yes your right the charities will not be of any help.

 

Desparate Daniella: Yes I know who NDL are , they tried to help an referred me to another organisation who also helped somewhat, but there service levels dropped quite severly along with CAB so I was really left with no choice but to go to a Fee Paying DMP and TBH for the approx cost of £1 pcm /creditor in addition to the approx 2 pcm /creditor with my existing fee paying DMC I am happy for the amount of time they save me an their reliable an consistent quality of service (unlike some of the free options where service varies). With this many I feel it to be essential that someone picks up the phone when I needed them.

 

I do want to save £ on monthly payments in medium/longer term to reduce my outgoings an get out of this position now I have more detail on each creditor and a little more time (and things well organised now) my plan is to take 1 or 2 creditors away from the DMP for me to DIY every 3 to 4 months ( I am in no hurry ).

 

Repaying the £ BAL is not a option for me, I have seen the underhand distressing and abusive tactics I have had to endure by many of these organisations.my ultimate goal is to get these cleared (win's) although the balance needs to be there in time / effort spent an outcome. I can split these off as per thread and get some assistance in getting them out to individual threads, educating myself is really important as well and I really appreciate all the feedback on this forum so far I will also give back an will ultimately want to give back much more than I use.As my mission is a challenging one and I am sure by sharing will benefit many others.

 

Z.

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Out of all my creditors, 4 have failed to supply an agreement a couple were clearly UE and two more have supplied a reckon but do not have the original. All in all they account for about 70% of my debt.

 

My advice would be to CCA each one and if UE they can be shelved for now. If not look at the reclaiming.

Once you are on top of it all reclaim from the UE only if the reclaim is greater than the balance OR the debt has been sold on as you reclaim from the OC

Any opinion I give is from personal experience .

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Fletch70 Ok thanks for sharing your situ an explaining, yes I can CCA them and if UE then what ?

 

I think a few have lost their licence to trade new biz, (make new loans),

Many of them have been sold on as I often recieve notification letters on them being sold on

( I know they get sold on for fraction of the debt amount 20-30% i think)

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Well first step is to send a cca request to whoever is chasing you for the debt.

Beyond that it's a wait and see. The advice here is to send a follow up letter after the 12+2 working days putting the account in dispute if you have not heard back.

That is your first step.

When and if you get a n agreement back have it looked at to see if it is enforceable. Not sure who on here is expert at that.

If it is write back and say it is UE (if pre April 2007) but its not up to you to say why.

If it appears EN you can send a formal complaint asking if they have the original under CPUTR 2008.

 

Long way to go before anything really happens.

Any opinion I give is from personal experience .

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The faulty/missing paperwork has lost most of its impact with advent of 'reconstituted agreements' and even if an agreement is unenforceable/unavailable the debt still exists and remains payable.

It must never be forgotten that English Civil Law has a base in what is reasonable upon the balance of probabilities.

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fletch70: at moment no one is chasing as it all on dmp so should i stop paying ( take out of dmp ) before 12+2 an putting in dispute or after?

 

I am assuming they will start the chasing again although maybe the dispute is like a complaint where 8 weeks for them to respond?

 

Obviously I also know that a judges decision in my favour is the ultimate 'win'.

 

Brigadier: yes I can understand the debt remains payable an hopefuly many will also be reclaimable.

 

The balance of probabilities for most people is the comfort factor I know most lenders will push hard to not give in

but how many will go in front of a judge for a credit card that has been sold on?

 

interesting question I think.

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Zulu,

Take the debts one at a time,send the CCA request and after your 3 weeks send the dispute and stop paying.

 

What fulfills a reckon is far from what is needed to enforce. A reckon is for info purposes.

For a pre 2007 debt the creditor would have to prove on balance that you signed the agreement and that the agreement had all the prescribed terms.

 

Brig if it is so unusual how come 70% of my debts are UE?

Any opinion I give is from personal experience .

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A reconstituted agreement is intended to fulfil a sections 77/78 request made under CCA 1974 and may be accepted together with evidence of usage of a credit facility e.g. statements showing payments made to the account.

Where does this 3 weeks come from?

Also from experience (past and what is happening at present) creditors/DCAs are more inclined to enter into litigation and for debts above the £750.00 threshold issue statutory demands and to progress to petition for bankruptcy, caution is needed complacency in regard to ''compliant/unenforceable paper work has lead many into getting CCJs by default as consequence.

 

Fletch70 as to your debts who knows but you why you consider that the accounts are unenforceable?

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Brig

The 3 weeks is a rough round up. 12+2 working days are 14. 3 weeks are 15 working days so simples.

 

Waksman said a 77-79 request was for information purposes, doesn't need to include a signature etc. For a pre April 2007 agreement they need to produce either a signed agreement with all the prescribed terms etc or if you deny having signed one they need to prove they had the systems in place that would not allow the issuing of credit. In this case the use of the agreement is not really relevant.

 

My accounts are UE either because they have said they do not hold an agreement, or they were badly drawn up with missing PTs, in one case the wrong interest rate in another the had not separated ppi from the loan.

Some others have not been able to provide a signed agreement and admit they don't have one. A final one just sent a print out of my details from their intranet with no t&cs

 

UE still works for many people, as said on here,no agreement no payment. Pre April 2007 of course.

P.s I would never advocate ignoring a LBA or a claim form. Hence judgment by defaults won't happen.

Any opinion I give is from personal experience .

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I think you need to be very aware of recons, I'm seeing more and more from accounts that are approaching SB status and I have to say the debt purchasers have really done the homework on these in conjunction with the OCs which is why I advise against complacency.

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As do I. Not a case of ignoring but of fighting your corner with a healthy dose of scepticism and your own interests at heart.

 

We all know that debt purchasers misbehave and try it on. For example issuing SDs when the account is UE. Not everyone know their rights.

Any opinion I give is from personal experience .

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  • 1 month later...

This is their Head/Registered office

 

Bank of Ireland

Bow Bells House,

1 Bread Street,

London,

EC4M 9BE.

 

 

http://personalbanking.bankofireland.com/ways-to-bank/phone-banking/useful-contact-numbers/

 

Telephone numbers

 

http://bank-of-ireland.co.uk/contact-us/business-offices/100083/

 

More information.

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I have always send Subject Access Requests to a Bank's Head office address, regardless of which Bank.

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Uploading documents to CAG ** Instructions **

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3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

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Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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  • 3 weeks later...

You need to send a non compliance letter and give them a timeframe to comply before you take them to court for disclosure.

 

HOwever give them a couple more says in case the post is delayed. Some less reputable companies like to send info by 2nd class post.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

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Hi,

 

Please advise. It has been 40 days now and Natwest has not responded to our dsar (sar) request. What should be our next course of action?

 

Thank you.

 

 

Z

 

Did you send the request by tracked post and have you checked it was received. If you sent a postal order for the fee, you can telephone the Post office (number is on the postal order receipt) and ask if it has been cashed and when.

 

http://www.consumeractiongroup.co.uk/forum/content.php?593-Data-Protection-Act-Non-Compliance-Template-Letters

 

Non compliance letters are linked above.

 

If you still receive no response or the data, then you will need to make a complaint to the Information Commissioner. Alternatively you can issue a claim for non compliance through the small claims court.

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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  • 10 months later...

Dear All,

I DSAR'd natwest at Bishopsgate address they have taken over 40 days to reply, what happens now?

 

For credit card info they sent on to another location,

 

For bank account info they sent over info in separate packages.

 

They are saying they can only go back 6 years!!!

 

What are my options I thought they have to reply in 40 days to DSAR's.

I thought for bank accounts they can go back more than 6 years?

Can anyone advise.

 

Thanks

Zul

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There is a failed SAR letter in teh CAG library.

 

In that letter I would give them another 7 days to comply and tell them that you will lodge a formal complaint with the ICO if they do not comply.

 

We know that that banks do hold data beyond six years....it depends how hard you want to push. You can take court action to force compliance if you feel it would be useful.

 

What is the full story or do you have another thread on this Nat West issue already?

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http://www.consumeractiongroup.co.uk/forum/showthread.php?423796-SabreSheep-Vs-Natwest-Moorcroft

 

Natwest supplied all statements going back to 2001!!!!! for my credit card.

 

So yes they certainly DO keep info after 6 years.

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The SabreSheep, All information is offered on good faith and based on mine and others experiences. I am not a qualified legal professional and you should always seek legal advice if you are unsure of your position.

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Thank you for your replies.

I would like copy bank statements ( old ones ) , when i got into arrears they stopped sending me statements , an so l lost track of what the level of arrears was, it later turned out that one account was cleared in full (an the payments were being used to clear arrears on the other natwest accounts however no one told me this , the DMP co. didnt tell me either.

I just want to ensure I am getting all the data I am entitled to for bank accounts & credit cards am more concerned with bank accounts really.

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For co-op bank account.

They had been DSAR'd but the amount of DSAR's of entries only went back around 3 months when I was expecting several years of entries :shock:

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Write to them and tell them that they have not complied with their statutory duty and that you want them to do so. Tell them that you are sending a letter of complaint to the ICO. Make sure that you do that too.

Tell them that you want to complain to the FOS about their failure to comply with the DPA

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My NatWest DSAR produced bank statements back to 1998. The credit card statements were only for the last six years. I have just learned that they actually do have more credit card statements, back to 2001. A suitable letter will be going to the data controller.

 

It took me about 90 days to get all the SAR stuff.

Love your enemies - it drives them crazy.

Thanks to Bobby Thompson (1911-1988) for the user name:"Let them knock, the paint lasts longer than the skin".

nec temere nec timide

 

So far, all done free for friends:

Cabot - F&F reduced debt by £7700 (70%)

NatWest - PPI claim - £1,800

NatWest - PPI claim - £6,200

NatWest - PPI claim - £3,000

Co-op Bank - PPI claim - £5,200

Halifax - PPI claim - £2,800

NatWest - debt identified as statute barred - £1,900

NatWest - debt identified as statute barred - £2,700

NatWest - loan identified as unenforceable - £13,400

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Keep us posted :)

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The SabreSheep, All information is offered on good faith and based on mine and others experiences. I am not a qualified legal professional and you should always seek legal advice if you are unsure of your position.

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