CAG Site upgrade - thread 1

[Dotty50]

Glad to hear that you are now getting used to it, new things take a while to get accustomed to sometimes.

 

What is it you want to do that you are having difficulty with and someone will help you out.

 

Hi Kenny,

 

Thank you,

 

There wasn't anything in particular at the time, however, after having a call from Capita tonight, I have been looking for any threads about them but not finding the search facility as easy as it was.

[enamae]

Ok, I'm not the greatest user of CAG. I tend to stick to two main forums that I feel I can actively contribute to. Namely the Benefits Forum and the Bailiff Forum. This new version of software I'm finding very difficult to navigate and appreciate. The original links I had to CAG now just give a 404 error and I'm having to go 'the long way round' to get here. Also I can't even find the Bailiff Forum! To be honest, if this is progress then I think my days on CAG are done. Short but sweet. It's just way too complicated for me now. The 'old' software worked just fine.I knew where I was with it. If it ain't broke you shouldn't fix it!

To be fair, whilst typing this, I have made up my mind to leave CAG. Most of you won't know me and there'll be no loss there. However, I'll miss the Bailiff Forum and doing what little I can for people. However, the beauty of CAG is that there are many who will step up to the plate as we - the technophobes - step down.

Best wishes to the site and all who sail within her. For those who wish to stay in touch you'll know where to find me on Facebook.

Much love

Rae xxxxx

 

I may not know you, but I'll still miss your posts which I've always found to be informative and reassuring.

Hopefully, once things have settled down and the "glitches" have been sorted out you may change your mind.

If not best wishes for the future.

 

 

enamae

[andrew1]

The reason for the upgrade is because the software that ran the threads before is not going to be supported much longer, and when support ends that includes security updates, so they have moved to the new software that is supported and will still receive updates for a long time to come (we hope ).

 

That's all very well saying that now, but if the site team had taken the trouble to warn people in advance then any immediate concerns or threads could have been copied down without wasting a week trying to find everything, I guess that was too easy?

 

It's still cold, pale, making my eyes hurt to read for more than a few minutes and whilst I accept things need to be kept supported and up to date with modern technology, its the way it was done that people seem upset about as much as anything. People are dropping off like flies as we are seeing and every one that goes is a loss of knowledge, a valued loss of knowledge.

[middenmess]

andrew1

if the site team had taken the trouble to warn people in advance then any immediate concerns or threads could have been copied down without wasting a week trying to find everything, I guess that was too easy?

 

That's assuming the site team know in advance--the few posts that they've made about it suggest that they knew little about the changes much in advance.

But I might be wrong with that.

[andrew1]

andrew1

 

That's assuming the site team know in advance--the few posts that they've made about it suggest that they knew little about the changes much in advance.

But I might be wrong with that.

 

The site team are great in the main, I was referring to those in the planning room further up the pecking order. No offence meant to those trojans who dedicate their time to keeping an eye on us lot!

[justace]

The 'views' counter on my post -

http://www.consumeractiongroup.co.uk/forum/showthread.php?272239-Deductions-for-disputed-water-bill

hasn't moved for days.

 

Could you please give it a kick for me Webby?

 

Ta

[BankFodder]

We all knew about the upgrade but we didn't appreciate the difficulties.

 

We are noting all of the problems referred to by Caggers but it will take some time to sort them all out.

[kiptower]

still a few probs

 

[BankFodder]

That doesn't look good, Kip but it displays perfectly for me in IE and FF

[kiptower]

that ie 7 same thing on 4 separate PC's all under XP pro

 

display @ 1650 x 1050 x2 dual head

 

other 3 pc the same display but single monitors and on laptop @ 1024 x 768

[woody1066]

Yes that is how it looks to me at work. We also run XP pro so it seems that there is a common denominator

[cerberusalert]

that ie 7 same thing on 4 separate PC's all under XP pro

 

display @ 1650 x 1050 x2 dual head

 

other 3 pc the same display but single monitors and on laptop @ 1024 x 768

You are using an older version of IE, try upgrading to IE 8.

[Undercover-Elsa]

Is there an option in admin to limit image width to, say, 540 px to prevent the pics breaking the design? Constantly having to scroll from left to right to read posts is very frustrating. Or workaround with a prominent notice in the image upload popup?

Name of last user to post on subbed threads came back the other day, but has disappeared again.

 

However, my historic links seem to work now, which is absolutely brilliant.

 

I run forums, albeit much smaller than this, and especially when you've done loads of mods over the years prior to upgrade you don't always know how the upgrade will affect things.

I think Webbie has been extremely patient and responsive to our suggestions.

 

Elsa x

[woody1066]

As I previously stated at work I cannot upgrade anything, that is down to the all powerful gods known as the ITC department

[middenmess]

I have no display problems using XP on an old desktop or when using vista on w/screen lappy only occasional hiccups when webby starts 'tweaking' as others seem to find,but they soon return to 'normal'.

 

Smileys are small and it's hard to define the facial expressions though but that's of no great importance and no-one seems to have a signature any more.

[Bookworm]

I still have a couple of niggles, but as they're mainly visual tweak, they can wait.

 

I have my historic threads, I have "new posts", and I can use smilies and bold and stuff, it will do for now.

 

I really, really would like to see the "edit" button stay for more than 5 mns though. for starters, someone is going to have to re-do the Dummies Guide once things have settled down, and unless a team member is volunteering to do it (Maroon? ), the 5 mns edit is going to make the job impossible. ;-)

[sequenci]

You guys should see how it looks from my work! Webby and BF have identified the issue and I have to ask the nice IT people to change my permissions.

 

I've probably a better chance at winning the X Factor! I'll give it a go though.

 

It looks very swish from home though!

[locutus]

You guys should see how it looks from my work! Webby and BF have identified the issue and I have to ask the nice IT people to change my permissions.

 

I've probably a better chance at winning the X Factor! I'll give it a go though.

It looks very swish from home though!

 

Not sure what Simon Cowel will make of you but good luck anyway!

[Guest wino]

Am I just thick or what? No don't all rush to answer at once.

 

(1) I tried to start a new thread but do not seem to be able to. Dummies guide required please. I click start new thread then it goes to ....New thread..Bear Garden. I click on that and it just goes back to the bear garden page.

 

(2) How do you do a search for zero replies?

 

(3) Why can I not find my smilies?

 

The newbies seem to be posting ok it is just us oldies that are struggling old dog, new tricks spring to mind

[kiptower]

cyber I would not use IE8 if you paid me - with IE7 I have control not bill gates ,,,,,,,,,,,,,,, lol

[babybear39]

cyber I would not use IE8 if you paid me - with IE7 I have control not bill gates ,,,,,,,,,,,,,,, lol

 

IE is ****e, allegedly. I use FF

[mkb]

I have my historic threads,

 

I have my subbed threads but still can't access the previous posts by members prior to upgrade

[Laura Cooke]

It`s worse than hard work looking for things where does one find the posts they have made can`t find anything it is very off putting it was hard enough navigating the old system this is much more harder very off putting for new posters I would imagine why wasn`t we warned and informed as to where to find everything now same with all this on advanced where`s that?

[lexis200]

Is there any reason that when you search you only get 5 results up? Is there a setting I'm missing to get more, or is it a glitch at the moment?

 

Ta.

[determindator]

I can't log on in the normal way! lol!! I have to go to the post I want to reply to, press reply and it asks me to log on.