Hi Sorry you have not had a response yet and that Housing Associations initial response of being unable to come out to look at the repair for 35 days is shocking since it is water flooding your property from the bathroom affecting the property and damaging the ceiling below and what other water damage this has caused. They have breached their own repairs policy by stating 35 days for an appointment to repair this and you should also have been informed of your 'Right to Repair' (which I bet they haven't told you) Due to the length of time ask that Housing Association that under the Right to Repair you now require a List of their Nominated Contractors as you wish one of then to carry out this repair due to their failure to complete this repair within the required legal time limits and are in breach of their own Repair Policy Which Housing Association?

@Warrior 01 Please start your own Topic as this is someone elses Topic so you can get the advice you need on your own Topic. Since you are viewing this Topic have a read of Post#35 'Right to Manage' I wont advise further until you create your own Topic

Hi I have to agree with BazzaS. Now with the Council Tax side you say that you are not worried as it's your Fathers issue. I would be worried about the Council Tax I am afraid irrespective that the Liability Order for the Council Tax is in your Father name only. As I have previously mentioned have you contacted the Council Tax to check that you are not liable for any Council Tax??? (it is you legal responsibility to check with the Council if you are liable for Council Tax) How can you be sure that your Father has not told the Council Tax that he is living at the property only. I would also be concerned that if your Father hasn't paid the Council Tax how are you sure he is up to date with any Mortgage Payment for the Property. (could be the reason he is suddenly wanting to sell the property)

Hi I am sorry for what your Father is going through due to these works that he was never notified were going to be happening. Something else to do as well as has already been suggested is to contact the Councils Environmental Health Dept and make them aware of what is happening with the Noise, Paint Fumes etc. even that they have painted the Flats front doors. If your Father Rents the Property make sure and notify the Landlord that these Builders have painted over the Front Door Access to match the shop and do they have the Landlords Permission. (this way you are covering yourself with the Landlord) Morrisons Details Mr David Potts Chief Executive Morrisons Plc Hilmore House Gain Lane Bradford West Yorkshire BD3 7DL Email: david.potts-ceo@morrisonsplc.co.uk

Hi I am sorry for your present situation being Disabled Veteran I can understand where you are coming from. Sadly the Housing Association can refuse permission as this is a change of use to the Property and not a small change and even if you want to add a sunroom or even put a Shed in the garden you would also need to get permission for this in writing from the Housing Association. A conservatory to be added to that property is a major change of use and the required Planning Permission would be required and as the Property does not belong to you but the Housing Association and (please correct me if I am wrong) not actually classed as a Disabled Property with the Housing Association nor the Council. As the first contact stated when you contacted the Housing Association to contact the Occupational Therapist that is exactly what I would advise is to contact them at the Council and ask them to come out to do a further assessment of your needs and explain this issue with your wheelchair and you plans that you wanted to add a conservatory but permission refused by Housing Association. They are the ones that can help change the Housing Associations mind but it will still be down to the Housing Association and how the Property is classed.

Hi You really need to answer question that are asked as they are relevant to this matter. The Liability Order for Council Tax: 1. I assume that is for the property that you are presently living in? please correct me if I am wrong 2. As the Liability Order is for Council Tax in your Father Name for the Property you are living in have you checked with the Council yourself that you are not liable to pay Council Tax and have that in writing from the Council. (note it is your legal responsibility to check with the Council as to whether you pay Council tax or a reduced amount etc.) 3. As has been stated by other Marstons are Bailiffs not a DCA and you or more specifically your Father who has the Liability Order needs to act on this before it escalates to the next stage with further costs added. Mortgage on the Property: 1. Are you 100% sure your Father is completely up to date with the Mortgage Repayments for the Property? 2. Has your Father made the Mortgage Provider aware that he is Renting the Property to yourself? (note there is more than likely a clause in his Mortgage Agreement that he needs to inform/ask permission for this from the Mortgage Provider) Property Renting itself: 1. Is your Father aware that as you have evidence of paying Rent that he has actually become a Landlord and as such has certain legal responsibilities (although no agreement is signed) and one of those responsibilities is to notify the Councils Private Renting Dept that they are a Landlord for that Property as it is a requirement with most Councils now and that is just one responsibility there are many. 2. Even with no agreement in place and you have evidence of your Rent Payment if your Father wants the property back he would have to go through the Eviction process and give you the proper notices. /assets/static/govuk-opengraph-image-dade2dad5775023b0568381c4c074b86318194edb36d3d68df721eea7deeac4b.png Private renting for tenants: evictions: Rules your landlord must follow - GOV.UK WWW.GOV.UK Landlords need to follow certain procedures when evicting tenants - find out about eviction notices, harassment and illegal evictions, and going to court As I have previously stated you need to look into the different Housing Associations/Trusts in your area and fill in there Housing Application Forms as least this was it gets you on there Housing Lists.

Hi Not Platform Housing again seems to be a theme with them as they are on here on a few other different threads. Sadly not much you can do if she is going to believe the Housing Association without even challenging them on this, at least you can hold your head high that you tried to help her. This is what Housing Association try and get away with and with challenging them nothing much will change with the further to your comment on the Housing Association never painted the property over the years this is actually not the Housing Association responsibility it is the Tenants of that property and will be in their Tenancy Agreement stating decoration is their responsibility as it is with the majority of Housing Association in the UK.

Hi Just to add my air of caution here as the landlord may have mentioned they were informing the council they would pay council tax but you actually have no evidence of that bar it written in your tenancy agreement. As has been previously stated it is you that is responsible for checking whether you pay council tax and tv licence not the landlord. My advice is I would contact the Council and inform them of the date you moved in and whether you are liable for council tax as you tenancy agreement states landlord pay this and you want clarification. (checking is very simple and also covers your back but make sure to get that clarification from the council in writing and keep it safe) I would say to anyone that has that written on any tenancy agreement that landlord pays council tax to always check yourself with the council and get their response in writing as it is your legal responsibility to check if you pay council tax not the landlord.

Hi Ultimately as it was this neighbour that employed those builders they are responsible for the actions/damage caused by those builders they employed. (as stated you may risk a fall out with that neighbour. If you decide to take the matter to Court you name that Neighbour and the Builders on Court Documents. (let them fight as to who is going to pay for your damage.)

Hi I have to agree being Suspended is a neutral act by your employer. If you have reported this to Facebook make sure you have screenshots of your dealing in this matter with Facebook as evidence. As this is to do with Social Media/Internet abuse I would also suggest that you make a complaint about this to Action Fraud as they deal with Cyber issue although they may not act on this but at least you will have a crime reference from them that you have reported this also as evidence for your employer. Also with the above if you have a Police Station near you take your evidence of this and also report this matter to them in person about what has happened about this individual reporting you to your employer with this supposed racist whatever was said on Facebook and they have wrong individual and make sure you get something from them you reported this. If this individual that had the racist whatever said to them thinks it is that serious that they contact your employer in the belief that it was you that made this comment why has that individual not reported this to the Police? (note the Police have the means to ask Facebook for all data/IP address etc.) which your employer will not be able to access.

Hi I have to agree never ever with hold any payments as it then places you in a weaker position and more than likely in breach of your agreement if it is leasehold and places the Landlord/Managing Agent in a stronger position to hit back. Pay the amount requested then write letters to challenge these charges and the reason. It does not stop you writing a formal complaint letter to the fact that you are paying the full £XXX requested in dispute as to date I have requested full clarification of these charges from yourself which you have failed to provide and require a full clarification for your failure of my simple request.

The Survey is now Closed

Hi The Vendors solicitor stating your argument is with the gas safe engineer is totally incorrect as you did not employ this gas safe engineer to inspect the property and ensure it was gas safe it was the Vendor you purchased that property that did. So I would reply to the Solicitor that the Vendor is responsible for the actions of the Gas Safe Engineer that the Vendor Employed therefore they are liable as upon an inspection by your own Gas Safe Engineer the following issues were raised. The Boiler was Condemned 1. The vertical flue was 300mm from a wall directly under a window. In fact the open window (a top hung DG unit) created a hood which funneled flue gas back into the property. 2. The boiler was leaking form several manifolds, the cylinder had perforated and was a write off. Due to the age of the Boiler the parts to try and fix it were no longer available and it had to be replace at cost. I would also attach a copy or your Gas Safe Engineers Report. What I would also consider is hopefully you have a copy of the Vendors Gas Safe Engineers report which should have there name and gas safe registration number on it and consider reporting this to the Gas Safe Register with your own Gas Safe Engineers Report. (Don't tell the Vendors Solicitor you are doing this nothing to do with them yet) and keep a good record of this Report Gas Work Concerns - Gas Safe Register WWW.GASSAFEREGISTER.CO.UK Use this online form if you have a concern or complaint about gas work that has been carried out by a Gas Safe registered engineer, we will...

Hi When you say Commercial Landlord they are actually the Management Company for the properties. They are entitled to sell this to another Management Company but you should be informed of this change by your present Management Company. As for your Ground Rent Keep chasing up the present Management Company in fact demand that they send you the Invoice and make sure and keep a good paper trail that you have done this especially if it changes over to a new Management Company and they try to say you haven't paid Ground Rent Invoice you can provide evidence that you have been chasing this in case they try to add admin charges etc.

@Manxman in exile is correct as you changed your name you will have to provide your full new name in any Letter Before Claim and if this is not settled by that action and proceeds to Court you will also have to do the same in Court Documents

Hi The HSBC Advisor to do with this whether they were in the companies office or working from home that mobile phone number will be linked to HSBC Systems so it may seem that they have called you on a mobile phone when actually they have more than likely done this via a computer using the mobile device all for security purposes. If the above is the case then the call will have been logged and recorded on HSBC Systems as well as that Advisor having to leave notes. Also in whatever search engine you use (google, edge etc) open it and type in the mobile number and see what comes up. I have a friend who works for a large bank in the Mortgage Dept for some years and the above is the setup they use whether working from home or in the office all during the pandemic and even now and all calls are recorded and notes must be left by that advisor. Couple of questions? 1. Are you 100% this was an actual Advisor from HSBC if so the above applies. 2. If this was a Broker working on behalf of HSBC then the above doesn't apply but they would still have to leave notes of your discussion. We need to be clear on whether it was 1 or 2 above.

Couple of links that may be helpful for you: Children's Heart Federation | Home | The UK's Leading Children's Heart Charity CHFED.ORG.UK CHF provides advice, resources, support and information for children with heart conditions and their families and campaigns on their behalf. Young At Heart WWW.YOUNGATHEART.ORG.UK We are a small local registered charity, founded in 1982, offering help and support to families of babies and children diagnosed with heart...

Hi Has that company actually reported the removal company you employed to remove this asbestos or have they just told you this i.e. do you have proof of this Also did the individual that came out to do this supposed Clean Air Inspection actually show you any Identification? Why would any individual that is doing a clean Air Inspection after Asbestos Removal do a visual inspection state there are flakes of asbestos while touching them with there bare hands with no protection then state the area is contaminated and also not take any flake samples to be tested to confirm it is asbestos. The Company that carried out the Asbestos Removal couple of questions: 1. Was the Company a Licensed Company for Asbestos Removal with HSE? 2. Once the Asbestos Removal was complete were you given any paperwork? 3. Have you informed this company of the actions of your contractor and the supposed clean air inspection and they are reporting them to HSE as they state the area is contaminated? Now the Contractor that you Employed to carryout the works to your property that is causing numerous delays in the works this asbestos issue now making matters worse I would be contacting them and asking them the following: 1. The full Company Name of the Company they Employed to carry out the Clean Air Inspection of your property and for the individuals name that carried out said inspection. 2. To be provided with a copy of the Clean Air Inspection Report carried out on your property. 3. The Individual that carried out this inspection stated no need for an Air Inspection so only carried out a Visual Inspection in front of you and stated their were flakes of Asbestos which that Individual was touching said flakes with there bare hands and also did not take a sample of said flakes to be tested. 4. The Name of the Individual at HSE that you have reported the contractor I employed to remove this asbestos as I wish to inform them of the actions of the contractor you employed to carry out this clean air inspection otherwise I will report this to HSE myself.

Just for info Screenleap is a Screen Sharing and Online Meeting Software. Just type into your search engine: Screenleap and have a wee look she wouldn't need to install the software as the individual she was dealing with can simply send her a Share Screen Code for her to enter

Hi Had a similar issue except a different courier and done the same the coordinates state delivered except the coordinate they are relying on do not give your exact address but a street location and photo evidence, provided my photo evidence which proves wrong address, they accepted but needed to provided all this to seller for them to reimburse me and make a claim to the courier. Seller Refunded Question: Did you provide Courier and Retailer with photographic evidence of your actual Front Door/Letterbox? The responsibility for the safe delivery of your item is with the Retailer you purchased that item from as they should be disputing this with DPD due to your proof that their photo evidence is not your Front Door (make sure and provide photo evidence of your actual front door) as the Retailer either needs to send you the goods you purchased or refund you as it is for the Retailer to make a Claim for this item being delivered to the wrong address with DPD. How much did the item cost?

You are more than welcome for the help what we are here for. I can appreciate that you have a lot on yourself and please tell her to amend the letter to suit her needs but to make sure it is title "FORMAL COMPLAINT" (having that the Housing Association needs to follow it complaints procedure and log this as a complaint which is open to inspection on a regulator visit/audit) She needs to act fast mainly due to her giving Notice and the Notice Period Please keep us updated when you have the time

Hi That is absolutely shocking behaviour of her Housing Association but sadly typical of a lot of them. The difficulty here is that she has given Notice and the time limits due to her giving Notice to try and resolve this. The first thing you need from her is a letter from her stating that she gives full Authority for you Full Name and Full Address to act on her behalf in any an all dealing to do with Her Full Name and Full Address to do with XXX Housing Association. You will need the above otherwise the Housing Association will NOT discuss anything with you due to Data Protection. So to clarify she doesn't have a Contract but a Tenancy Agreement and YES the Original Tenancy Agreement that she signed still stands even though it has change via numerous Housing Associations taking over. You now nee to make a Formal Complaint to the Housing Association about this Dear Sir/Madam Reference: Her Full Name and Address FORMAL COMPLAINT The above named gave notice to the Housing Association on XX/XX/2023 as they are having to move properties to be nearer family due to there age and have been in the present property for 10-15 years. After your Pre Move Out Inspection she was advised that she basically need to re-decorate the entire property or contractors would be employed by the Housing Association as she would be billed for these costs. At the same time she was informed again that she would have to replace the Front Door otherwise contractors would be employed to carry out the works and she would be billed for this. I find the above totally unacceptable for the following reasons: 1. This individual has live in this property for 10-15 years. 2. This individual is of XX Age. 3. What you asking about the Painting is Fair Wear and Tear due to the length of time that Individual has lived in the property and is not due to anything malicious nor have they deliberately damage the property. 4. This individual has had to move properties due to there age and to be nearer family member if they need any help. 5. The Front Door was replaced at the individuals cost after getting full permission to do so from her previous Housing Association (insert there name here) and find it totally unacceptable that she is being asked to replace this front door at her cost when permission was previously Granted. To that end I require copies of the following: 1. The Original Tenancy Agreement. 2. The Pre Move Out Inspection Report. 3. Customer Care Policy (not the leaflet). 4. End of Tenancy Policy (not the leaflet). Make sure and enclose a copy of her letter giving you authority to act on her behalf with the above letter Something to consider that you will need to ask her to consider is contacting your local press/newspaper and tell them what the Housing Association is trying to do with someone of her age.

Hi Please be patient as I am sure other will be along to offer there advise. What is confusing from your post is initially you mention you purchased a Leasehold FLat Property then at the end advised 2 months option to purchase the Commercial Leasehold. Is this actually to do with a Leasehold Flat Only or Is it to do with a Leasehold Business? (due to Commercial Leasehold being mentioned) Is there a Management Company in Place? Have you actually written/emailed and asked about the Ground Rent Invoice easy to do?

Hi That's good news about the meeting with SHP. Make sure and do a bullet point list separating then both so that you have a list for SHP issue and a list for A2 issue this way if you may forget something you can just look at your list. Do be as personal as to how you feel about your treatment/lack of assistance from both SHP/A2 during the entire period you have basically been left to deal with all this on your own. You look after yourself and keep us updated

Hi Please as dx100UK has pointed out keep to the same Topic so all your history is in the one place. Now to answer your last question first on having to disclose a Section 20 to a Potential Buyer. Yes that would be correct if the work the notice is concerned with is still ongoing and it hasn't been fully paid for. If the works for the Section 20 have been fully completed and all cost have been paid then as such No but I would still air on caution and still disclose that their was a Section 20 that the works have been completed and fully paid for with evidence as this would put any Potential Buyer at ease. Your next question you can present your contractor that is cheaper as part of the Section 20 to the Freeholder and also ask them if their is the option of a Payment Plan Option available as well. Remember to have a god read of my pervious post on the Right to Object.