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What about the Financial Ombudsman?


cj
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I am waitng for a reply from my bank to my claim for a refund of charges(£88 for being overdrawn £33 for 5 days with 2 card transactions!) - already rebuffed twice by the local branch. Before I discovered this site I was planning to use the ombudsman service. Has anyone tried this route? Could it produce a full refund or just a reduction to an amount deemed fair? Or is the court route better/ quicker?

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I don't think that this is a case for the ombudsman as they are there to deal with complaints. What you are doing is not complaining about a service but asking for monies taken from you illegally to be repaid and the two are completely different, hence the ombudsman route is a waste of time imo.

 

Lotta

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  • 13 years later...

This topic was closed on 03/06/19.

If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support their.

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