tilly49vhalifax **won**

[muggins73]

The fact that they've lost your request doesn't surprise me one bit. If I've said it a thousand times I've said it millions....bunch of dimwits!!!

 

Might be worth phoning the DPA helpline on 01422 326 398. Leave you name, account and telephone number and a lovely lady called louise will be sure to get back to you and try and resolve any issues you may have. Oh, be nice, she's one of the good ones;)

[Cosmo Kramer]

The fact that they've lost your request doesn't surprise me one bit. If I've said it a thousand times I've said it millions....bunch of dimwits!!!

 

Might be worth phoning the DPA helpline on 01422 326 398. Leave you name, account and telephone number and a lovely lady called louise will be sure to get back to you and try and resolve any issues you may have. Oh, be nice, she's one of the good ones;)

 

 

Cool. I'll see how it goes over the next couple of days and maybe give her a call.

[DerekRoney]

I received my bank statements yesterday from the BOS. They took 48 days to come and even then, they havent sent them all.They have sent me statements only for the last three years and ive banked with them for 14 years. I requested in my original letter that I wanted the last six years notice of all charges.

[abo999]

Don't forget, the SAR isn't just for statements; it's for everything they hold about you. If you don't receive it, they haven't fulfilled their obligation under the DPA.

[**Tilly**]

just recieved letter from halifax we are sorry you are unhappy blah blah blah we have eight weeks to reply do i wait 8 weeks or my 14 days which is next thursday i got six days after they recieved it

[babynan]

just recieved letter from halifax we are sorry you are unhappy blah blah blah we have eight weeks to reply do i wait 8 weeks or my 14 days which is next thursday i got six days after they recieved it

 

Hi, NO dont wait 8 weeks, you told them 14 days and so you stick to that. Its you who makes the deadlines now, they are just trying to delay as usual.

 

Good Luck:)

[**Tilly**]

thanks for that info do i send next letter on 14th day or before or after not sure when

[**Tilly**]

has anybody claimed for £12,000 or more and got them all back thats the total of my charges

[PPMAN159]

Send it when the 14 days are up-do not give them any more time than they are allowed.

 

Always stick to the agreed timeframes.

[happyolddog]

Hi tilly.

Welcome to the forum.

 

some people have made bigger claims, you will have no problem if you stick to the tried and tested method.

Please find your banks forum and start a thread;

(your user name) V (banks name)

Other members with experiance of your bank can offer informed advide.

use the template letters in order. Stick to the timetable in there.

please take time to read the faq's

LINKS....

http://www.consumeractiongroup.co.uk/forum/welcome-our-forum/71112-glance-guide-claiming.html

FAQs....

Templates Library....

If you have charges going back further than six years read in here;

http://www.consumeractiongroup.co.uk/forum/general/80486-claiming-beyond-6-yrs.html

There is also live chat, visit if you need any quick advice.

http://www.consumeractiongroup.co.uk/forum/chat/flashchat.php

Finally good Luck.

Happyolddog.

 

If my advice helps please tip the scales, left.

[**Tilly**]

thanks for that will do

[Aaronsdad]

I had a similar thing in a phone call with them yesterday. The ombudsman says we have 8 weeks to investigate etc etc etc...

I said "That's nice, now about the claim that I submitted? I gave you two weeks".

We're not complaining we're claiming, on our timescale and on our terms and conditions!

 

Power to us!!!

 

A D

[**Tilly**]

couldnt have put that better i say bring it on

[**Tilly**]

will read all faqs thanks for advice

[**Tilly**]

just out of curiosity does anyone no roughly this all takes from start to finish started mine 28th feb sent 14day letter 6 days ago

[livelylad]

Nope each case is different.

[**Tilly**]

thought so just thought id ask ta

[**Tilly**]

since i started reclaiming my charges halifax have applied more new charges how do i go about claiming these can they be added on or do i have to start again got 8 days to go before send of lba letter dont want to have to go through it again can someone advise please

[**Tilly**]

hi everyone i started the ball 28th feb got bog standard reply 7 days ago we got 8weeks blah blah is there anyone who started there claim round the same time just wondered how far you are upto

[bankoftoon]

hi tilly

 

i started on Feb 21 and have heard nothing although they have cashed my cheq (or was it Natwest? didn't make a note of the cheq number)

 

either way they both have 10 days to reply or else

 

hope you are ignoring their standard letters and just going for it with your own timetable?

 

sod

[kgrant]

i sent my first letter on 16th march recieved the standard letter back, the sent my lba and recieved another letter last week stating they were sorry they had not done anything yet and that i would have an answer to my complaint no later than the 17th may:mad:

[**Tilly**]

they sent standard letter they got seven days left to reply then its of with LBA letter hope they cough up before it goes to court though it took ages to get my statements but kept ringing got fed up with me in the end i think nice lady called louise sent them out same day good luck with your claim keep me posted will be interesting to see who wins first

[**Tilly**]

hi need a bit of info due to send my LBA of 27/04/07 anyone know what address to send it to hoping someone will ring before court stage they owe me 12 grand

[dx100uk]

just click on the forum name and there is a list in the sticky's

 

dx100uk

[Guest ChloeJane]

Hi!

 

Just below is the link to halifax where I am sure the addresses are!

 

http://www.consumeractiongroup.co.uk/forum/halifax-bank-bank-scotland/

 

Just in case they don't decide to be so pleasant as to just place the money in your account without question, once you send the letter off, maybe its worth looking through what the next steps are and what to expect.

 

I find this the greatest link to be prepared for what lays ahead.

http://www.consumeractiongroup.co.uk/forum/faqs-please-read-these/31460-example-step-step-instructions.html

Here is the link to the letter before action.

3. Letter before action - Consumer version - asking for it back

 

Send the letter off and wait the 14 days!

 

Then you have time to look through your options from here on in.

 

There are 2 ways to claim through the court.

 

You can apply for an exemption through the court when you file your claim so it is worth a read and if in hardship, worth applying.

 

http://www.hmcourts-service.gov.uk/H...fl ets_id=172

 

 

Money claim online - you cannot apply for a fee reduction!

 

5. Money Claim On-Line (MCOL) Particulars of Claim

 

N1 at your local court. - Fee exemption applies

 

4. Particulars of claim - N1 - hard copy version

 

By reading the next step there are no delays...so happy reading!

 

 

Good luck and if you need help look me up in the chat room!