DWF Adidas Payment

[mra12]

Hi,

i got a letter from dwf requesting money for a adidas order i returned back in october 2021.

they sent me the letter 3 days ago.

 

i have all the proof of sending the items back to them, and all the emails they sent me saying weve received the items and processed the refund.

 

i rang up adidas and they checked the order and told me it looks fine, and said to ring dwf and tell them to close it.

yesterday i rang dwf, and told them the order has been returned and refunded by adidas themselves.

 

i have all the proof. they then tell me they are going to contact royal mail and see what was sent back.

she then said theyve put my case on hold, and they will be in contact with me. 

any advice on what to do next,

do i email dwf with all the evidence i have.

 

i have seen similar cases like this on the internet and this website.

a lot of people are saying to ignore the letters as they are a powerless company.

what can dwf actually do with these letters or are they just trying to squeeze out money from you. 

any help would be appreciated. thank you

[dx100uk]

ITS A SCAM IGNORE THEM>

 

they cant do anything

lest of all you should never use the PHONE!!..

 

dx

 

[mra12]

only reason why i called is because adidas told me to ring them and tell them to close the case. 

 

they cant actually do anything can they? do i email them anything or just ignore them fully?

 

thank you

[dx100uk]

i meant DWF

they pester you now

you fell for their twaddle.

 

simply block them.

 

yes just ignore totally .

 

dx

 

[Freshmeat]

How many letter have you had if you don't mind me asking? 

Edited January 3, 2023 by dx100uk
unnecessary previous post quote removed

[mra12]

Had 2 so far

Edited January 3, 2023 by dx100uk
unnecessary previous post quote removed

[mra12]

got another letter from them today saying

 

we write further to our letter dates 28 november 2022, to which we do not appear to have received your response. 

 

please contact to arrange immediate payment of the outstanding balance. details of how payment cn be made to this office are listed in the table below. 

 

if you are unable to make payment of the balance in full our client is willing to consider any reasonable payment proposal. please contact us to discuss your payment options further. 

 

should you fail to contact us and come to a suitable arrangement for payment of the arrears withini the next 10 days our client may consider further action to recover the monies owing to them. this may include the issuing of court proceedings which will incur additional costs which you may be liable for. we trust you will deal with the matter with the urgency it requires. 

 

any help would be appreciated. do i just ignore this letter again. thanks

 

follow the same advice as above? please see new reply by my above. thanks

[dx100uk]

IGNORE THEM.

 

its a scam.

 

dx

 

[mra12]

Hi, 

 

Now i have started receiving emails from them from today. I got this email at 8am this morning. 

 

URGENT

 

Dear Sirs

 

Further to our previous correspondence we do not appear to have received your reply.

 

Please contact DWF Law LLP to discuss the above matter or email Civ.Rec@dwf.law.

 

Kind Regards

 

Paul Deville-Eatwell Collections Team Leader

Litigation, Recoveries

Edited January 3, 2023 by dx100uk
unnecessary previous post quote removed

[Maus]

Hi

 

Ignore these aswell as the letters. Notice how very generic the email is and doesn't address you directly? 'Sirs'? These are all automated and they use various templates.

 

IGNORE.

Edited January 3, 2023 by dx100uk
unnecessary previous post quote removed

[mra12]

Hi, in the subject of the email. It did have my name and case number. If that makes any difference? 

 

But in the actual email, no name or case number as you can see from the email above. Thanks

Edited January 3, 2023 by dx100uk
unnecessary previous post quote removed

[Maus]

Hi MRA12

 

No it doesn't make any difference in all honesty. The emails are about as useless as the letters. I believe these have been getting sent for almost a year now and when backed into a corner, DWF have been unable to prove the 'debt' exists.

 

Please don't stress over these, no matter how concerning the language they use in their letters and emails. Ignore just like their letters.

Edited January 3, 2023 by dx100uk
unnecessary previous post quote removed

[dx100uk]

please refrain from keep hitting quote... just type.

it makes a topic twice as long and difficult to find relies on small screen devices.

 

IGNORE

block bounce all emails

 

it's a scam.

 

dx