They'll say anything to argue their case, even though Adidas terms and conditions clearly state otherwise. The terms and conditions along with proof of your returns etc should be more than enough to get this case thrown out. Fingers crossed for you

That's absolutely crazy! Did you mention the evidence you have of the returned items?

Fingers crossed for you.

@markdouglas Nope, all quiet on my front. It's been a farce from the beginning and purely scare tactics. They would get laughed out of court if they went that far.

@Nongki I hope this all went well for you.

Thanks Andy, appreciate the guidance

Thanks DX. When I finally file my defence with my evidence, if the solicitors have not sent any paperwork regarding the CPR to me should I mention this to add weight to my defence?

Thanks DX. Just double checking, does the CPR 31.14 apply in this case as it's not really a consumer debt, it's more of a civil recovery attempt.? Once ive sent off the CPR, do I wait for a response or do I file a defence on the website on the very last day that I'm allowed to respond?

Great thank you Which Court have you received the claim from ? Northampton N1 Name of the Claimant ? Adidas (paperwork to be sent to DWF) Date of issue – . 24/01/2023 Particulars of Claim What is the claim for – 1. the claimant sold and delivered goods to the defendant. 2. The defendant subsequently invoked the claimants returns and withdrawal policy. Whilst the claimant processed a refund to the defendant in the sum of £3,996.17, it discovered the goods were never received back. 3.The claimant had therefore made the payment to the defendant as a result of a mistake. 4. It then demanded the sun on 24/07/2022z the defendant has failed to pay all or part of that sum. i.the claimant is entitled to repayment of said sum and further claims Interest pursuant of s.69 of the county courts act 1984 at the rate of 8% from the date the claimant demanded payment totalling £612.28 and continue using at a daily rate of £1.04. AND the claimant claims against the defendant 1) the sum of 3996.17 2) damages in the alternative 3) interest as aforesaid 4) costs What is the total value of the claim? 4768.45 Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? Threatening letters from DWF demanding payment and saying coeval action MAY commence if not paid Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? Yes Did you inform the claimant of your change of address? No Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Civil recovery When did you enter into the original agreement before or after April 2007 ? Original date of my order was October 2021 Do you recall how you entered into the agreement...On line /In branch/By post ? Ordered online Is the debt showing on your credit reference files (Experian/Equifax/Etc...) ? No Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. Original creditor is adidas but paperwork to be sent to DWF so I assume the debt has been assigned to them Were you aware the account had been assigned – did you receive a Notice of Assignment? No Did you receive a Default Notice from the original creditor? No Have you been receiving statutory notices headed “Notice of Sums in Arrears” or " Notice of Arrears "– at least once a year ? No (don’t think it’s applicable in this case) Why did you cease payments? No payment made What was the date of your last payment? N/a Was there a dispute with the original creditor that remains unresolved? No contact from the original creditor, DWF popped up out of nowhere. Provided evidence of me returning the items to them such as tracking and confirmation from adidas about receiving the items but they claim it was automatically generated and goods not received Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No, was advised to ignore DWF letters

Hi yes the claimant is adidas thank you for that link but the letters it suggests you send all relate to consumer debt such as bills, current accounts etc whereas I believe this is a civil recovery ‘debt’. any suggestions ? They’re wanting a massive £4k + 8% interest. I’m close to crying

Hi yes it’s the same format as that, it’s an N1 claim letter

Hi i had a few letters early last year regarding a return I made to adidas which I received a refund and they claim a year later they hadn’t actually received it despite email confirmation saying they had and I received a refund. There have been numerous threads on this. These were returned to adidas around September 2021 and then I started to get a few letters towards the end of 2022 which I ignored as directed. today, I have received this letter. It appears as though they’re trying to issue a CCJ against me and have sent me a moneyclaim letter from northampton courts im really worried, what do I do? We’re just about to have a baby and a CCJ would ruin us

Hi MRA12 No it doesn't make any difference in all honesty. The emails are about as useless as the letters. I believe these have been getting sent for almost a year now and when backed into a corner, DWF have been unable to prove the 'debt' exists. Please don't stress over these, no matter how concerning the language they use in their letters and emails. Ignore just like their letters.

Hi Ignore these aswell as the letters. Notice how very generic the email is and doesn't address you directly? 'Sirs'? These are all automated and they use various templates. IGNORE.