TALLING Vs LLOYDS TSB *****WON*****

[curlychic]

Hi there fellow forum users. I feel ecstatic to say that i have finally started the ball rolling with the Data Protection Subject Access Request.

I have been meaning to do it for a while now, but yet another letter arrived this morning stating the charges of £35 for one returned cheque and £30 for an over my overdraft fee (which was for going £4 something over an overdraft of £50.....how ridiculous is that???)

Well that was the final straw I thoroughly read the FAQ's and so it begins !!

 

I have just one thing to say..........Bring it on Lloyds TSB........... ........Power to the people ....... lol

Kellie x x

P.S. This forum is fab, keep up the great work guys n gals lets show these Banks we all mean business x

[sweetpants]

Hi Kellie

Welcome and good luck with your claim

 

S.P

[whoareya]

Hi Kellie and welcome, make sure you send your SAR recorded and that you keep a copy of EVERYTHING

 

This isn't a quick thing but you'll get there

 

Success is a journey not a destination

[curlychic]

Well.....What can i say grrrrrrrrrrrrrr !

 

Sent the Data Subject Access Request on 18th December along with a £10.00 postal order and still no response !!!!

 

Roll on 3rd February when i move swiftly onto stage 2 !!!

Has anyone else encountered this problem from the onset of their claim ?

[martinhw]

Lloyds are not the fastest to respond to anything in my opinion.

My SAR was sent to Lloyds on 15th December 2006 and to date no response. My chq was however banked a few days ago.

[curlychic]

Exactly.....They like to take the money, but not provide the service in which we are paying for.

I feel i am going to have a right fight on my hands. I clearly understand that this process is not easy, but clearly Lloyds are going to make it as difficult as possible.

[curlychic]

Well.....What can i say grrrrrrrrrrrrrr !

 

Sent the Data Subject Access Request on 18th December along with a £10.00 postal order and still no response !!!!

 

 

Roll on 3rd February when i move swiftly onto stage 2 !!!

 

Has anyone else encountered this problem from the onset of their claim ?

 

 

..................and still no response

[curlychic]

Hello there, can anyone help me ??

As you will see by my thread i still havent recieved the info i require after sending my SAR and appropriate payment.

I read another thread today that suggests phoning 0845 300 4431 and letting them know that they have 10 days left in whioch to supply the infomation before i report them to the Info Comissioner and getting a court order to get the infomation, however i do believe this is a Birmingham office and i sent my SAR to the Data Protection Department, Pentagon, London as advised on here before.

Is this a problem ? Can i still ring them ? I must admit i have been trying, but the line is constantly engaged (guess everyone else is doing the same thing....hehehe)

Thanks guys 'n' gals

[curlychic]

Just phoned branch, got number for HO and number for Data Protection Department. Got through straight away. They checked for reciept of my letter. Confirmed receipt and said that my SAR would be actioned within 7 days !! We shall see eh.......I'll keep you posted.

Thought the number may be helpful for others who sent their SAR to this HO London.

Telephone: 01179433133

[BARTY]

Hi

Glad you have got it sorted. Thanks for the number, I will keep a note of it in case anyone else needs it.

Good luck with your claim:)

Barty:)

[curlychic]

Just phoned branch, got number for HO and number for Data Protection Department. Got through straight away. They checked for reciept of my letter. Confirmed receipt and said that my S.A.R - (Subject Access Request) would be actioned within 7 days !! We shall see eh.......I'll keep you posted.

 

Thought the number may be helpful for others who sent their S.A.R - (Subject Access Request) to this HO London.

 

Telephone: 01179433133

 

 

 

 

Well surprise, surprise.....Postman has been and they said my request would be actioned within 7 days......lmao

 

I am counting down now....they have til Saturday. LBA already printed and waiting to be sent.

 

By the way can someone help ? When (which i am sure i will) i send the LBA i know i have to report them to the Infomation Commissioner at the same time.

 

??? Letter templates and address to send to ???

[curlychic]

Well surprise, surprise.....Postman has been and they said my request would be actioned within 7 days......lmao

 

I am counting down now....they have til Saturday. LBA already printed and waiting to be sent.

 

By the way can someone help ? When (which i am sure i will) i send the LBA i know i have to report them to the Infomation Commissioner at the same time.

 

??? Letter templates and address to send to ???

 

:???: :???:

[curlychic]

Please can someone help me out with my above question ????? everyone seems to be reading my posts, yet nobody responds ???

 

[lucid]

Well surprise, surprise.....Postman has been and they said my request would be actioned within 7 days......lmao

 

I am counting down now....they have til Saturday. LBA already printed and waiting to be sent.

 

By the way can someone help ? When (which i am sure i will) i send the LBA i know i have to report them to the Infomation Commissioner at the same time.

 

??? Letter templates and address to send to ???

 

Hi,

 

When sending an LBA for SAR I'm not aware that you have to report them to the Information Commissioner at the same time. But you'll probably find the information here: The Data Protection Act - ICO

 

Check out the FAQS on the right hand side - there's one that says: I think a data controller has breached the Data Protection Act. What can I do? That section tells you how to complain.

 

Good luck - I'm sure your SAR will turn up soon, they just like to take their time sometimes.

 

Lucid

[curlychic]

Thank you for replying Lucid........I was starting to get a complex as nobody seems to reply to my thread/posts.

 

 

[lucid]

That's ok. The only reason I was able to reply with the information I gave was because we were forced to start researching it when Lloyds didn't provide a SAR for Mindzai's credit card. I'd imagine a lot of people who were reading you post haven't had to consider sending a LBA for their SAR and so wouldn't necessarily know the answer to your question. I'm sure you'll get the statements once they recieve your LBA.

 

Lucid

[curlychic]

Hi again Lucid

In the 'need to know' section where it outlines the steps of what to do, it is the LBA template letter that it advises to send if they do not respond to SAR.

I am rather confused now.....is this not what others are doing ? Advice from all welcome

[curlychic]

Hi everyone,

 

Lloyds still haveent sent my info after S.A.R - (Subject Access Request). They have until Saturday, but somehow think it just aint gonna happen.

 

Want to be ready for the next step, but I am a bit confused

 

If no info is recieved am i right in thinking that i should send an LBA ? Then give them a further 7 days to respond before reporting them to the Information Commissioner and beginning Court Action ?

 

curlychic x

[birchave0]

give them a ring and remind them of the deadline, be very nice about it, just give them a bit of a nudge! Also remind them that they are about to commit an offence by not complying with your request. It you sent SAR recorded delivey they have 40 days from when they received it, good luck!!

[Bignig32]

Lloyds left my statements right up until the deadline, they arrived in a shoddy brown envelope with my address hand written, this gave me signals they are under immense pressure (Tee Hee!) and that was way back in September October, they will arrive don’t worry

[curlychic]

give them a ring and remind them of the deadline, be very nice about it, just give them a bit of a nudge! Also remind them that they are about to commit an offence by not complying with your request. It you sent S.A.R - (Subject Access Request) recorded delivey they have 40 days from when they received it, good luck!!

 

 

Hello Birchave0,

 

I have already rung them last week. They confirmed my details and explained that they are dealing with my request and that my paperwork would be with me within 7 days.

 

That was last monday, so 7 days are up. It dosent surprise me at all really tho. They still have til Saturday, but like i said before, cant see it happening and want to be ready for next step if it dosent arrive.

 

Therefore still seeking answer to my question, but thanx for your response anyway x

 

:-?

[BARTY]

Hi

This should help:

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/6986-data-protection-act-non.html

 

Barty:)

[lucid]

Hi,

 

Yes that it what you need to send if they haven't provided you with your data request - you actually referred to an LBA that you had printed and ready to send in post 11. You send the LBA to the bank to give them a warning that if they do not comply with your data request you will be bringing court action against them.

 

Hope that helps. Lucid

[curlychic]

Hi

This should help:

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/6986-data-protection-act-non.html

 

Barty:)

 

 

That link leads me to template 3, which is the LBA, so i am doing the right thing then Others have said that its not an LBA i need to send tho

 

i'm confused

[Bignig32]

follow the link that curly chick has shown and read further down than the LBA letter you will seek what you are looking for!

 

 

This is the suggested template letter where a Data Protection Act request has gone past the deadline without any information being sent:

 

Template letter removed.