EE DEFAULT

[mlrence]

Back in 2018, I went to prison,

I wrote to EE from prison to place my account on hold,

 

EE  claimed they never received the letter and they only received this letter January 2019 . Which they acted on and immediately closed my account. 

 

Now I'm out of prison and checked my credit file , only to find out that EE placed a default on my credit file back in august 2018 due to non payment.

 

I have gone to the ombudsman but they said there was no evidence that EE received the when i sent the letter and so the default was correctly registered. 

I will like to take EE to court but i don't know how to go about it .

 

Any advice on what to do and how to go about it

[honeybee13]

Hello, welcome to CAG.

 

I expect the guys here can help you, we've seen the problem plenty of times. In case it's relevant, did you keep a copy of the letter to EE at all? I suppose you couldn't get any proof of posting as you were in prison?

 

Best, HB

[mlrence]

yes EE acknowledge they receive it and yes  i have a copy . Yes you don't get proof of posting  a letter in prison. 

Edited March 14, 2022 by mlrence

[dx100uk]

send them an SAR.

 

a telecom default shouldn't harm you that much and wont harm a mortgage application etc.

 

get all the info, 

then attack.

but p'haps not via court.

 

dx