Nettyg v Hsbc ***WON***

[nettyg]

hi guys... happy new year! (yeah i know i'm late but i've been busy!!!)

i'm still popping in and out of here to see how y'all doing - looks like you're having a bit of a wait these days but hang on in there..... GOOD ALWAYS WINS OVER EVIL!

[HSBCrusher]

hello netty!

 

you OK?

[Castlebest]

well heres a thread from the past Hiya Netty and happy new year to you

 

pete

[johnnymitch]

Hello Netty - lovely to hear from you again . Hope you're OK .

 

Lovely - a real blast from the past - you helped me when I needed it - and latty of course....... . And you're still there with the encouragement .

[johnnymitch]

Great minds post alike pete Ha-ha - good evening mate!

[nettyg]

ok guys long time no see i know... i now need help with a private landlord issue - she's taking me to court - i'm contesting it (as usual) can anybody point me in the right direction PLLEEEAAASSSEEEEE!!!!! lol

[Michael Browne]

Residential & Comercial Lettings forum here:

http://www.consumeractiongroup.co.uk/forum/residential-commercial-lettings/

[annie44]

Hi hope im posting in the right place?

Its not my first contact with this great site but i'm not too good with PC's.

With the sites help I had charges refunded.I am now going through the process again and I have posted a preliminary letter and received an income & expenditure form in response, with their standard you new our terms b4 you opened an account with us letter,am i right in thinking I do NOT fill this in but send the LBA letter next?

I am on Disability benefits and really struggling and menioned the hardship fact but to no avail.

 

Thanks

 

Annie

[johnnymitch]

Hi annie , welcome back to the forum -

 

Firstly , I suspect the reason you've got the Income & Expenditure form is because you mentioned hardship ...... that's their way of easing their conscience..... they probably won't take a bit of notice of what you send in , they've even been known to ignore their own deductions from an account as Expenditure and their criteria are so strict that it's practically impossible to get them to acknowledge 'Hardship' . But I would still send it in - it's ammunition if you have to complain that they've ignored your hardship claim.

 

Secondly ,their letter is just a fob-off template , ignore it and press on with an LBA ...... your object is to get this claim 'stayed' in court for the moment .....

Incidentally , it's now better to use the local court form N1 than the online service - there's more room for Particulars of Claim ..

 

btw probably better to open your own thread on this and we can get a Moderator to move our posts from here... it means you get answers which don't conflict with anyone else..... just access the 'New Thread' button at either the top or bottom of the main HSBC site page - you can probably copy/cut and paste your original question ...... I'll look out for your new thread .......

 

And by all means come back if you need further guidance on this, someone will answer ....

Edited March 5, 2009 by johnnymitch
afterthought.

[annie44]

Thank you so much I had no idea how to start a thread or where.Its done know i copied & pasted as you suggested.Thanks again Annie:)

[mangua]

I sent copies of my statements to the HSBC bank asking for a refund for bank charges over 6 months ago. I received a letter confirming receipt and that they are unable to come to a decision until the banks have been to court. However, on reading that refunds are being received by customers and I still haven't heard anything makes me think that I do not qualify, or is this something that I should chase. Any advise would be appreciated.

[johnnymitch]

Hi mangua , welcome to the forum

 

Could you open your own thread on this please ? It means you get answers which don't conflict with anyone else..... just access the 'New Thread' button at either the top or bottom of the main HSBC site page - then you can copy/cut and paste your original question ...... I'll look out for your new thread .......

 

Thanks

johnny

[mangua]

Hi

 

I sent a letter to HSBC requesting my bank charges back, they wrote back to me twice, the last letter dated 4th June 2008 stated that ...."customer complaints relating to unarranged overdraft charges will continue to remain on hold"... This is the last I heard from them, however I found out today that my account balance has been passed to a debt collector. I am totally baffled by what's going on as I can see sums of money has been paid back to customers, how can these customers get they charges reimburse and I can't. What am I doing wrong?

[magiciansgirl]

People who are winning submitted their claims before the whole thing was put on hold, or they have been able to get payment recently because they have put in hardship claims. You do really need to start your own thread on this and help will come, but in the meantime search for hardship claims.

[d1cky]

does anybody know if any1 has had thier charges back from hsbc yet? I put my claim in well b4 it was on hold and I was litrally about to get the money! If it was put on hold a few days later I reckon I would have had my charges back, so I should be near the top of the pile!

[lateralus]

d1cky - as magician's girl says, no one is getting anything from hsbc unless they can prove a hardship case. everyone else is having to wait until the banks, courts, ombudsman and everyone involved comes up with a plan. i doubt it will be soon - just keep an eye on the site - when things start to move you'll know about it.

if you are feeling itchy - why not try to reclaim money from protection insurance if you had a loan or from credit card charges. these are not involved with the big court case and are still active.

[johnnymitch]

Dicky , my son was in exactly the same position when the bar dropped ..... . They had agreed to pay up 100% including interest and court fees ..... 48 hrs later - it was withdrawn and the case has been 'stayed' ever since ...........

And latty and magiciansgirl are absolutely right - the Credit Cards and PPI are not affected by the Court case - so why not go for that while you're waiting ?

[d1cky]

Oh I am indeed, u know urself I have already started the ball rolling for credit cards. Sorry if I have come acroos impatiant but it was just the fact that on some previous posts to mine ppl were saying that some ppl have already started receiving thier charges back! I was just seeing if it was from hsbc. I mean are these roomers true and if so who has started to pay out?

[yourbank]

Oh I am indeed, u know urself I have already started the ball rolling for credit cards. Sorry if I have come acroos impatiant but it was just the fact that on some previous posts to mine ppl were saying that some ppl have already started receiving thier charges back! I was just seeing if it was from hsbc. I mean are these roomers true and if so who has started to pay out?

HSBC are paying out but not necessarily 100% of the claim. Seen a payout this week from HSBC but not here.

[d1cky]

k cool, thats just one out of I dnt know how many (alot). Ill start to get anxcious when I can see clearly that everyone has started to get thier money bk. this is another reason why im keeping a close eye!

[d1cky]

can some1 help me out pls monument charges!