MIL collections Shell Energy Collections letter

[tompepper]

Received a letter today 07/07/2020 from a collection agency (MIL collections) for an outstanding debt of £215.00 which they claim was owed back in 2016.

 

I have never had an account with Shell Energy and presume that they are claiming in the capacity of the former company they took over from First Utilty?  I did have an account with first FU in 2016 however I have documentary evidence proving that I paid in full and final settlement.

My question is 

 

1. Are they still allowed to chase after 4 years?

 

2. Is it legal if they are now a different company ?

 

3. what should I do next if anything?  I have contacted MIL collections (Truro Cornwall) informing them of this to which they seemed very uninterested and tried to pass the buck.

 

Any comments or suggestions gratefully received. 

Thank You

[honeybee13]

Hi.

 

I've moved your thread to the utilities forum where people should be along to advise later.

 

HB

[Peterbard]

I dont know if this will help, i got one of these a couple of weeks ago. After some tracing I found it was originally from a supplier. They were guilty of not supplying bills or records of usage to their customers for months on end, as a result many underpaid. It was in the press.

 

Many of us told them to sod off when they sent "made up bills" for this period, and expected a lump sum to make their figures balance.

The FOS stepped in and wrote the majority off, but some fell through the gaps in their paperwork, which it seemed still existed.

 

I sent a letter indicating the reason I would not be paying,

I have heard nothing since. Perhaps I will now.

[dx100uk]

mil collections are a powerless dca that don't buy debts but simply chase for their stated client.

a DCA is not a BAILIFF 

and have 

ZERO legal powers on ANY debt no matter what it's type.

 

who did you make the F&F settlement too?

 

and is this on your credit file at all.

 

dx

 

 

 

[Peterbard]

Didn't answer you query. They can pursue if they have either purchased the "debt" from the previous owner or are collecting on behalf of the owner for six years since the original debt was invoiced and not paid. That would be he full debt not instalments thereof. If you have made a payment or otherwise acknowledged the debt after the invoice/demand, it is six years from them receiving that payment

 

So you could try to ignore for a couple more years then they will stop. I have issues with the way they treated customers back then, and dont like ignoring "debt". 

Edited July 8, 2020 by Peterbard
other

[tompepper]

Thanks Peterbard. 

The main point is I do not owe them anything, the final bill was for £46 in 2016 which was paid in full.

[dx100uk]

is this on your credit file at all.

 

[ericsbrother]

MIL got a thrashing at court 3 years ago when they sued people they had no authority to claim against so they wont wat to be repeating that mistake.

Now the credito must show that you owe the money so ignore MIL and wait for Shell energy to contact you and the ask for a full account from the day you joined FU until the last date they say you ow money for and also do a SAR at the same time.

Until then, sit on your hands