SouthernWater/UKsearchLTD/Shulmans court claim form

[G17]

Just got off the phone with southern water.

Explained the reduction in bill via shulmans and made a request to make payment.

They refused and explained it had been passed over to their litigation team,

and they're unable to discuss this matter or take payment as my account with them is now zero!

 

They stated that litigations are aware the debt has been reduced but the debt has been passed over to uksearchltd,

and that if I wish to make any payments I have to arrange it with them instead.

 

They refused to comment on whether debt was sold, just said it was passed over.

Have requested a bill and email to reflect my account being at £0.00

Edited November 26, 2018 by dx100uk
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[dx100uk]

uksearchltd are a dca chaser only - they have no FCA remit to BUY debts

and anyway the claimform CLEARLY states the claimant as southern water services

phone and ask to speak to the litigations team and ask them as in post 27.

[G17]

Spoke to litigation team and explained the amount was now incorrect and that shulmans reduced the statue barred element,

also explained recent bill was in the process of being reduced due to single occupancy and it being charged for 2 bed instead of 1 bed.

Said I'd like to avoid court process and set up a payment plan but don't know how much I actually now owe them.

 

Guy on phone explained it's in the process of bill being adjusted.

 

Asked about claim as claim amount is now wrong,

was told they would amend the amount on their reply to defence and continue the process.

But he said wouldn't be a problem to sort it out of court as I was keen to make a payment plan.

 

Mediation and tomlins order was mentioned as options.

Edited November 26, 2018 by dx100uk
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[dx100uk]

good .

 

if you cant sort it at mediation [if that happens] without a tomlin

then go for that

 

but remember you MUST make the tomlin payments else auto CCJ and enforcement will happen.

 

if mediation is successful without the need of a tomlin, then ensure they discontinue the claim in writing to you and the court.

[G17]

Ok, thank you so much for your assistance with this. Will keep you posted on how it goes.

[dx100uk]

and?

[maciekj90]

G17 what was the outcome then?

Have you avoid CCJ?