Default After Agreed overdraft was Removed

[rdunkley]

Hi All,

This dates back a few years to when i was a student.

 

 

i was given a £1750 agreed overdraft on my student account

after i has finished university(OCT 2012) this was dropped to £1550 to push to to start paying it off.

this was great and what what i agreed to when opening the student account.

 

in July 2013 the overdraft was fully taken away.

as far as i remember(reflected by the info on my credit score) the account wasn't touched during this time.

 

I received no information from HSBC about this

but i was moving around the time so its possible it was lost.

 

 

it was around the end of the year i found out about the issue

( i cant remember how and i cant find any letters)

 

 

in speaking to HSBC i complained it was unfair that they took the over draft away

and threatened to contact the Financial ombudsman(this was something that my mum told me to say)

 

They agreed that I could make payments monthly and it wouldn't affect my credit rating.

i cant remember exactly how this ended but it was something along the lines of

they would call me back to work out what i could afford to repay.

 

It wasn't until the end of January i received a letter from Metropolitan Credit Services( that i now understand to be HSBC)

asking me to pay and saying that a default will be on my credit file.

 

upon calling MCS i told them what HSBC said and they agreed that if i setup a direct debit today it wouldn't affect my credit so i did.

 

so back to present day im looking to get a mortgage so ive checked my credit file and found that its defaulted.

 

Im not sure where to even start with this?

whats the best way to go about getting this removed?

 

Thanks in advanced to any advise you can give!

Rob

[martin2006]

From what i can gather you had arranged for the overdraft to be reduced once you finished as a student, this process began in oct 12 and im assuming here as its unclear, continued to be reduced by around £200 per month until in july 13 there was no overdraft at all.

During this time you did not touch the account and although the OD was being reduced, you didnt pay into the account, so therefore the balance remained the same?

 

Would that be a fair assessment of how it panned out?

 

Defaults are notoriously difficult to get removed unless you can prove the reporting and issuing of a default was incorrect.

[rdunkley]

Hi,

No, sorry for the confusion. the overdraft stayed at £1550 until Aug and then it dropped to 0.

 

This is why I don't feel it was fair

 

Thanks

Rob

[dx100uk]

so what date is the default?

 

 

dx

[rdunkley]

The default is jan 2014

Edited May 27, 2016 by rdunkley

[dx100uk]

so sadly it looks like you fell for the oldest trick in the book

DCA's be them in house or otherwise will say anything to get you paying

over the phone whereby there is never any real proof.

 

 

unless you can prove what was said in that conversation....p'haps via an sar and looking at the comms log

I really doubt there is anything you can do.