Unknown low value Vodafone default on my credit file **ref: 12733910**

[loudand]

Good Afternoon.

 

I have access to all 3 of the credit reference agency's

 

 

i notice there is a default registered for £65 by Vodafone.

 

 

I have never received any notices for this account and as far i was concerned this account was closed.

If i knew about the outstanding balance i would of paid it to avoid a default especially as the value is very low.

 

A bit of a long shot but would it be feasible to pay the outstanding balance of £65.00 and have the default removed?

 

Thanks

[maroondevo52]

Hello and Welcome,

 

Paying off the balance will not get removal of the default if it was placed correctly.

You could send Vodafone a Subject Access Request to request all information they have relating to this account, this would enable you to work out your next move.

 

Regards,

 

Scott.

[Lee Vodafone Company Rep]

Hi loudand,

 

If you'd like any help from me, email me with your details via the Contact us form here.

 

To access the form you'll need to enter the code WRT135.

 

As well as stating your query in the question box, please also quote 'CAG Forum'.

 

Once sent, you'll receive an automated reply with a reference number. Post back with this so I can make sure I've got it.

 

Kind regards,

 

Lee

 

Social Media Operations

 

Vodafone UK

[loudand]

Hi Lee,

 

The ref: 12733910

 

Cheers

[Lee Vodafone Company Rep]

Hi loudand,

 

I've got your email and I'll get back to you as soon as possible.

 

Kind regards,

 

Lee

 

Social Media Operations

 

Vodafone UK

[silverfox1961]

Good Afternoon.

 

I have access to all 3 of the credit reference agency's

 

 

i notice there is a default registered for £65 by Vodafone.

 

 

I have never received any notices for this account and as far i was concerned this account was closed.

If i knew about the outstanding balance i would of paid it to avoid a default especially as the value is very low.

 

A bit of a long shot but would it be feasible to pay the outstanding balance of £65.00 and have the default removed?

 

Thanks

 

Few questions for you.

1 Did you cancel a contract with VF?

2 Did you cancel the Direct Debit immediately after cancellation

3 Have you moved home since the time of cancellation?

4 Did you transfer the mobile number you had with VF to another provider?

5 Did VF have an email address for you?

 

It is known that VF state they had sent letters but time and again we hear that people didn't receive any letters.

It is also well known that VF are very quick to file a default (even when accounts are in dispute) due to non payment.

 

Wait to see what VF come back with although it may be worth filing this as a Formal Complaint with them to get the 8 week period started for them to resolve before going to the Ombudsman.

[loudand]

Hi loudand,

 

I've got your email and I'll get back to you as soon as possible.

 

Kind regards,

 

Lee

 

Social Media Operations

 

Vodafone UK

 

Hi Lee,

 

I've not received an email as yet?

[Lee Vodafone Company Rep]

Hi loudand,

 

I'll aim to get back to you later today.

 

Kind regards,

 

Lee

 

Social Media Operations

 

Vodafone UK