@edfenergycs EDF/LCS - Chased for debt I don't owe

[Nystagmite]

I moved in on February 12th 2015. I received a letter relating to a debt of some £40 for electricity for 27/1 - 8/2/2015. My dad emailed them my tenancy agreement which clearly stated that I moved in after this date. They emailed dad back and pretty much accepted this as proof that this debt isn't mine and the matter is resolved.

 

I received another letter over this and returned the letter. I put on the letter "not known at this address. please return to sender". That was March / April.

 

I heard nothing and assumed the matter was resolved. I've now received a letter from LCS over this.

 

I am not sure what to do now. EDF have a copy of my tenancy agreement, which clearly states I moved in after the date of the electricity debt.

 

Advice please?

[unclebulgaria67]

You need to complain to EDF, as otherwise this will just drag on for years. You also need to check your credit record, just in case this has been recorded.

 

If it were me, I would phone or email EDF complaints and question why they are chasing a debt they previously said was not owed.

[Nystagmite]

Thank you. I've talked to dad about this. He said he's going to pick up my letter and have a word with them.

 

It did cross my mind about my credit record.

[Nystagmite]

Dad has spoken to LCS with my permission. They've asked for the emails that were sent between him and EDF over this, which includes a copy of my tenancy agreement.

[Nystagmite]

LCS have written to me again.

 

Due to my hearing problems, I can't talk to them on the phone. Or rather, I can't hear the options well enough.