!st Credit

[bluey0121]

Hi I have just found this group and thought this would be the best place to post

 

please forgive me if I'm in the wrong section.

 

This morning I received two letter from 1 st credit

one the the present occupier asking if I was the person named in the letter

the other addressed to myself,

 

Now I have no Idea if i owe any money to anyone

 

I have spent the last 5 years piecing my life back together

 

resulting in me being able to move into my own flat.

 

I heard nothing from !st credit during the time spent at my moms

 

I figure because I am paying bills and stuff again

 

I have flagged up on system.

 

oes anyone have any advice what I should do next.

 

Many Thanks

 

Bluey

[dx100uk]

hi ya

 

i'd p'haps go get your creditfile

 

and see what shows

 

see below

 

noddle is free

 

dx

[bluey0121]

Thanks for the speedy reply, Does this involve a debit or credit card? As my Mom holds my debit card as she still does my money stuff and budget for me so will have to wait for her if it does.

 

Bluey

[dx100uk]

certainly will need one for verification yes

 

dx

[bluey0121]

Ok cheers will get onto it on Monday when I next see her.

 

Bluey

[BankFodder]

Could we see a scan of the letters please? There are very clear new rules in place about the form that these letters must take and we have found that the rules are still being breached. It would be interesting to see if 1st Credit were in compliance.

 

http://www.consumeractiongroup.co.uk/forum/showthread.php?426126-CONC-7.9-Contact-with-customers-including-visits

[bluey0121]

Sorry I do not own a scanner so have no way of scanning anything

 

Bluey

[BankFodder]

How about typing out the text

[dx100uk]

or a photo on your phone?

 

**you can post up images/letters by this method immediately..you don't need 10 posts**

.

set your default scan page size to A4 less than 300DPI [150 will do]

scan the required letters/agreements/sheets - as a picture[jpg] file

don't forget you can use a mobile phone or a digital camera too!!

'

BUT......

ENSURE: remove all pers info inc. barcodes etc

but leave all monetary figures and dates.

.

************************* ************************* *******

{DO NOT USE A BIRO OR PEN OR USE SEE THRU TAPE OR LABELS]

************************* ************************* ***********

.

DO IT IN MSPAINT.EXE or any photo editing program

goto one of the many free online pdf converter websites ...

http://freejpgtopdf.com/

http://www.convert-jpg-to-pdf.net/

..

if you have multiple scans/pics

put them in a word doc FIRST and convert that to PDF

or http://www.freepdfconvert.com/

or

use www.pdfmerge.com

 

convert existing PC files to PDF [office has an installable print to PDF option]

..

it would be better to upload a multipage pdf if

you have many images too rather than many single pdfs

.

or if you have PDF as an installed printer drive use that

or use word and save as pdf

or use Primo PDF.

.

try and logically name your file so people know what it is.

though DONT USE BANK NAMES or CAG in the title

i'e Default notice DD-mm-yyyy

.

open a new msg box here

hit go advanced below the msg box

hit manage attachments below that box

hit the add files button on the top right

hit select files, navigate to your file on your pc

hit upload files

...

YOU DONT have to put a link to the attachment in the msg box..just upload it ..job done

you can click on your links to check them too!

.

dx

[bluey0121]

Dear Sir/Madam

 

1st credit is attempting to contact the above named regarding a personal matter

 

If you are Mr XXXXXXXX

 

Please contact our offices immediately on telephone number 01737237370 and quote the above !st credit reference number at which time further information can be provided

 

 

If you are not Mr XXXXXXX

 

If Mr XXXXXXXX is no longer resident at this address we would appreciate you calling us at your earliest convenience on 01737237370 this will enable us to update our records and there by avoid our contacting you unnecessary in the future. Please note this telephone number is manned between the hours of 9 am-5-30 pm Monday to Friday

 

Any information provided to us will be treated in the strictest confidence.

 

Your faithfully

 

Gavin Flynn

 

Collections Director