Barclays Partner Finance/ Clydesdale Finance

[emzy87]

Hi,

I need advise with how to deal with this company.

 

I took out finance with this company in august last year and

was paying the payments on time,

never missed a payment nor was any of the payments late.

 

I settled/closed the account with them back in January 2014.

 

Since then i have got a membership with credit expert to keep an eye on my credit score.

I have kept my eye on the account for barclays partner finance better known as Clydesdale Finance.

 

They didnt update my credit score so

i chased them regarding this.

 

Since chasing them they have now put the account on my credit score as default

and it says that i still owe them money on the account. But

 

when i call them they are stating that the account is definately showing as settled

and that the payments was all up to date and never late etc.

 

Please can someone advise me how i can get this updated/ corrected on my credit file,

has this has made my credit score drop by a significant amount.

 

Thanks in advance!!

[fkofilee]

Make a complaint to them... Simple. Also to the ICO

[emzy87]

I have complained to them and thats when they put my account in default.

 

I have called again today and they have said that they account on there systems is completely upto date and closed.

 

Im not to sure whatelse to do!!

[dx100uk]

ask them why they put the bad markers

 

you are entitled to know why.

 

poss time for an SAR?

 

dx