TMobile - false representation

[vegus]

Happy New Year all!

 

I took out a contract with Tmobile on 6/6/12 - this is a 24 month contract, so as I work out, this contract should end on the 6/5/13, which is 24 months - Tmobile are saying the contract ends on 6/6/14, which I work out to be 25 months.

Am I being dense here??

Tmobile also wrote advising me I could get a upgrade early for a discounted £50 and advise me of the phone and price plan I can have - the letter mentions no other costs, so I trot along to their shop, only to be told I have to pay a fee for the handset. I complain - they say basically tough. The small print (v small) states "you may have to pay a fee for the handset.

 

I want to report them for false representation - who do I do this too please??? This is not the forst time TMobile have been dishonest and I want to hit them where it hurts.......

 

Many thanks

[Rex Shepherd 7]

Your first month expired at the end of 5/7/12 and so your 24th month ends at midnight at the end of 5/6/14. No false representation just false adding up!

 

2 years after 6 June 12 simply has to end in June and not in May.

[vegus]

Thanks - so I can close the account on the 5/6/14 - will do.