@npowerhelp High quarterly bill after a month

[crc]

We paid our bill of about £115 off the middle of last month, then a quarterly bill turned up this month for £740. There's 4 of us in the house. Anyone got any advice? It seems stupidly high for just 4 weeks - 6 weeks usage.

[dx100uk]

get your readings and check them against the bill.

 

dx

[crc]

we don't have the bill, as it got set by an old tenant who used to live with us to email only. Is there a way we can it resent?

[dx100uk]

if the bill is not in your name you don't owe anything

 

can he not fwd you the email with the bill?

 

can you not login online and view it?

 

dx

[crc]

not got any of the login details, and we'd set it up jointly when we all moved in.

[dx100uk]

you cant set it up jointly

 

there will be one name on the billing account.

 

that's the person who has to pay it legally.

 

dx

[crc]

Managed to get online, yet there's one bit we're struggling to get. As we were up to date until this month and there's £200 that we can't work out as it's for a period that we've already paid for anyone any advice?

[ericsbrother]

give the conmpany the address of the bill payer and hide in the dark

[mattlamb]

Previous residents in your home probably are trying to palm theiur debt off onto you.

 

They probably didn;t provide any meter readings to NPOwer for along while until leaving their home - resulting in a large catch-up bill for them when they left.

 

Don't pay it!