Motormile Finance Uk Limited

[deepinthedoo]

yes fletch

 

done all that which seems a long time ago got back the rules dont apply to us spiel

 

further info sent to oft

[deepinthedoo]

more threats

 

his is notice I will arrive unannounced within 4 days. Mike – MMF Agent. Call the office if you wish to make an appointment 0800 9961103. Ref:M

[fletch70]

And if he does tell him to go away. Nothing he can do

[deepinthedoo]

email from oft today confirming they will review there licence

[fkofilee]

Hang on here... You've had confirmation they WILL review MMF'S license?!

[deepinthedoo]

an ongoing review

 

if you or anybody else has any issues ongoing with mmf please email the oft it is really very simple

 

If its the last thing i do in this world it will be worthwhile

[fkofilee]

Im about to email them now.

 

I have had an ongoing case with these guys and today i finally lost it with them and didnt give Mr Ellisshaw 2 seconds to speak.

 

Someone fraudulently set up an bank account in my name and decided to get 3 payday loans in my name... :sigh:

 

After reporting it to Actionfraud, and after sending a letter marked Private & Confidential for his attention that HE Requested (A Letter from Lloyds TSB confirming the account was setup fraudulently)

This was signed for on the 15th November @ Protection house... I gave them 60 days from the 1st October to supply a CCA to me for every account and advised them after 60 days if they had not sorted this, then i would no longer enter into any correspondence with them.

 

Today is the 60th day and they have failed to supply this information and they have LOST my Letter from Lloyds confirming the situation.

They had the cheek to say to me "You are legally responsible for these!"

 

How much more do i need to do to prove this that i haven't set these up to them?!?!?

Its driving me insane.

[deepinthedoo]

sorry to hear that

 

they are a joke of a firm who bully, intimidate and run there company against there own rule book

 

please please send everything to the oft

[fkofilee]

DITD

 

ive tried everything and just want some god forsaken peace!

 

I will not break to their will but i dont have the energy to fight anymore. Ellisshaw said that he will send out a Final Response letter to me... I didnt even request a complaint to be raised, I only disputed these

[deepinthedoo]

i dread to think how many people they have made do even worse things than i have felt like doing whilst dealing with this firm

 

stay strong this place helps

 

Please all log your issues it takes TEN MINUTES max

[fletch70]

I couldn't agree more.

The Brig was sending a mass complaint about them to the OFT but do not think any action has been taken

[BRIGADIER2JCS]

The site team have all that data collected on the complaint thread.

 

I don't think I'm in the loop on that anymore.

 

The data I have collected personally from elsewhere has been submitted and acknowledge by the regulators.

[fletch70]

Sorry Brig I thought you had sent it

[deepinthedoo]

hopefully the complaint thread will be submitted soon

 

good work everyone

 

we will bring this firm down

[fkofilee]

Check this out, MR Ellisshaw promised to put all collections activity on hold while they investigated...

What do i find when i get home? A LEtter from MMF

 

"We will be sending an agent around to you" etc

 

Usually spiel. However they sent it to an adress that is incorrect. When speaking to Barry today?

 

"Oh, its done by a third party! And we have no control over this"

 

Really Barry.... Well youve endangered my data by sending it to an address that i havent lived at and clearly when i have told you about 10 times you have the wrong address!!!!

[renegadeimp]

Sadly those letters are automated. :/ Not done by a third party. If it was, then theyve broken the DPA.

[fkofilee]

No seriously... He confirmed the company's letters are outsourced to a third party!

[deepinthedoo]

like the emails i think they use an automated software of sorts

 

get another complaint in please

[fkofilee]

I have had a final response to a complaint that was with BS Finance...

I am so angry with the response... Its putting all the onus on me as if its my fault...

 

Pieces from the letter;

 

To Date you have not provided us with the documentary evidence to ascertain these are not your accounts, You refused to give us the Royal Mail tracking reference for the letter you claim to have sent to us.

Without this letter we cannot determine whether these debts are fraudulent or otherwise. I Can only assume you are reluctant to help us in the matter

 

Well Ladies and gents.... The letter sent was a letter confirming the accounts were fraudulent and it was sent by recorded delivery. Earlier in November, It was signed for on the 15th Nov @ 10:54 am. And I was out and about and didnt have this reference to hand.

As all these accounts were applied for over the internet, the alleged fraudulent third party would have access to your bank account in order to withdraw the monies

 

Yes Barry, They would, is that the same account to which the letter i sent to you was referring to? Yes it was Barry... SO maybe if your admin team hadnt of lost it, we wouldnt be in this mess.

Previously you have advised that the matter was raised with Actionfraud, and after speaking with them directly, they have confirmed that they have not received any documentary evidence from you.

 

Action Fraud also confirm they only record the details and do not carry out investigations. To date we have not been contacted by the original lenders or the police to state there is a fraud investigation underway. We can only assume that they have not been contacted by you regarding this matter or they have received insufficient information to open a case.

 

Barry i have spoken to all the companies concerned and they said to speak to you to do investigations.

I gave you 60 days to refer to your supposed "Clients", all you did was sit on your arse and do nothing. You angered me by your lapse approach.

 

It is our understanding that these debts ARE yours as evidenced above. To date you have not provided us with any documentary evidence that would allow us to further investigate this for you. In our conversations, it is clear you are reluctant to assist us by refusing to provide copies of the agreements you hold, discuss the matter with us and raise the issue with the police and the original lenders.

 

Bullcarp! I have sent you everything you need, I have done everything that was required to report this and if Actionfraud haven't been able to do anything with the police then there is nothing else that I can do to get them to change their mind.

Actionfraud advised the police would contact me, not the other way around once I had registered a case with them.

 

Alternatively, Please contact us on 0800 9961103 and quote the references attached to this letter to arrange a repayment plan for the outstanding balances, or to discuss a generous settlement offer. Our Collections team is open... Etc etc

 

I think id just ignore you as your clearly talking BS... Man its times like these where Karl Pilkington would be useful flying in through the window and Shouting "BullS**t".

 

Theyve sent me 4 consumer "credit agreements", They dont have any references to accounts... And the bank account number which the fund were paid into on them are the same as the Fraudulent account that was set up in my name. Im running out of energy & patience to deal with this. Any Advice??

 

Obviously i am going to complain to the FOS... But Im just a breaking point with them.

Edited December 6, 2013 by fkofilee

[deepinthedoo]

another letter from our friends this morning about a threatening home visit without appointment

 

merry xmas to you to mmf

 

hope you choke on your turkey

[renegadeimp]

The ONLY way you will ever stop them is to file a full harassment court case against them. If enough people do it and they show the court what tactics they are using to threaten people, then they would get shut down fast.

[deepinthedoo]

finally got a reply to my letter about 2 months ago (why so quick)

 

....

 

said nothing apart from again repeating a very poor knowledge of the law

[fletch70]

Don't keep us in suspenders....what rubbish did they come up with?

[deepinthedoo]

just the usual fletch quoting the same law telling me to get the police involved if its fraud (never ever said it was fraud at any point)

post xmas i have it in my mind to file the case against them cant take much more of this tbh

[fletch70]

Have you sent them a LBA telling them that you will be making a claim against them.

 

I do not pretend to know how to phrase that but i am sure someone can help