argos - returning an unused item after more than 30 days?

[el_scott0r]

Hi, does anyone know if Argos are flexible in regards to the 30 days thing on their returns policy (with a bit of persuasion)?

 

I bought a gas BBQ at the start of June, but didn't realise that gas for the bloody thing would cost more than the actual barbeque...so ideally I'd like to swap it for a charcoal one.

 

In the past I've known Argos to be fairly flexible in regards to their returns policy...would they give me store credit for it? It's in perfect condition and hasn't even been taken out of the box.

 

I just spoke to someone on their "customer services" helpline who said there is literally nothing they can do about it...I don't believe her.

[citizenB]

http://sogahub.tradingstandards.gov.uk/

 

You might find something in soga that will help.

 

I have just checked Argos T&cs - they have a 30 day no quibble return policy, but as you say, you have had this for over that. Did you purchase it from a store or online ?

 

If from the store, how about having a word with the Manager.