MOTORMILE FINANCE LTD - Your Help Needed

[Annie71]

Couldn't it bea letter before action rather than a discount letter. On that amount could the issue a SD

[renegadeimp]

It wont be a letter before acting if they are offering a discount. It is a carefully worded discount letter. Remember, MMF do not follow the law.

[dx100uk]

read the letter CAREFULLY

 

don't miss read it by letting their poor sentence spacing and line spacing fool you.

 

it says INTENDED

 

left with no alternative but to

 

in 'their opinion' there is no alternative to court, stuff their views!!!

 

it also says IF here IF there IF that IF not.

 

lots of IFF'ing going on.

 

dx

[Annie71]

I did read it carefully and that is why I asked the question. I agree there is one major if , if you do not pay, and yes it woukd be surprising that they are offering a generous discount. Depending on the posters circumstances can he afford just to ignore it or should he go back asking fircopies of the contracts , assignment notices etc etc. That might put these people on the back foot.

 

I have read a lot about both motormile and mucky hall. It seems that when rob sands was at mucky hall the story was to report them for breathing. Then when he moved to mmf and people were told rob sands would make things better, now he and they are the devil.

I am confused as well that for months now complaints have been added together to make a complaint , has that complaint been made ? Isnt it better for everyone with an issue to complain in their own mame to mmf their association and the OFT along with the fos if the complaints are not resolved. That surely will hit mmf where it hurts, in their pocket

 

This is something I feel really strongly about as they seem to ride rough should over people. If as is said they act illegally cant they be stopped.

[dx100uk]

I believe this is what brig is already mustering & achieving by his actions here.

 

dx

[EBOY]

well it looks like they are breaching lots of laws. I came home today to be told these cowboys had phone had threatening my family with lots of actions. she was very upset. it is one chasing me but it is totally different threatening my family.the numbers used were 01133510050 and 020780877. who should i complain too.

 

forgot to say what happen apparently they phoned first and asked my family to phone another number. can this be right?

Edited September 27, 2013 by EBOY

[BRIGADIER2JCS]

Please post details of their threats here if you wish this can be included in our 'mass' submission to the OFT/FCA

 

A FORMAL COMPLAINT should be Addressed to:

 

Mr Robert Sands

 

Compliance Director MMF Ltd

 

State also that a contact MUST be in writing only.

 

If you would like me to draft a letter for you please let me know.

[EBOY]

that would be great brigadier was trying to get an email address for them. basically threatening to send "men" to the house. like i said nothing like this should have been discuss with anyone other than myself.

[BRIGADIER2JCS]

Hi EBOY,

 

Not worth e-mailing MMF they tend to ignore them, don't be tempted to phone either.

 

Please give as much detail as possible and I'll do the letter tomorrow.

[EBOY]

i went through my emails and in december i emailed them telling them that due to their harassment all future correpondences must be in writing.

[BRIGADIER2JCS]

i went through my emails and in december i emailed them telling them that due to their harassment all future correpondences must be in writing.

As said e-mailing them is a waste of time!

[fletch70]

the only time I got a response was when I emailed all three, ascent, neil.petty and barry.ellershaw@.

 

I then got a response. But as the Brig says, they do tend to ignore.

[BRIGADIER2JCS]

I think Ellershaw is the company PARROT lost without a script.

[fletch70]

Oh he is an absolute XXXX I think it was neil petty that helped. Maybe my threat to report them to the OFT as well

[BRIGADIER2JCS]

Petty is a puppet!!!

[fkofilee]

It doesnt take a genius to work out that its like barry.ellishaw@MMF etc etc for an email addy....

Im not insulting fletch or anyone, however I think MMF dont have the 2 cognitive brain cells required to work that one out.

 

What sort of response did you get from Ellisshaw?

[fletch70]

It doesnt take a genius to work out that its like barry.ellishaw@MMF etc etc for an email addy....

Im not insulting fletch or anyone, however I think MMF dont have the 2 cognitive brain cells required to work that one out.

 

What sort of response did you get from Ellisshaw?

 

Actually it was my mistake, the email addresses are far simpler just barry@mmile.com and neil@mmile.com

 

Petty is a puppet!!!

 

Problem is Brig , he is listed as one of two company officers so he has more to lose than an average employee and a higher standard to be seen to maintain

[mike00]

Also rob@mmile.com and rebecca@mmile.com - Rebecca was the only one I ever got a reply from

 

Not worth e-mailing MMF they tend to ignore them, don't be tempted to phone either.

 

I basically emailed them and said if they ever hope to receive a penny from me towards the alleged debt, then they MUST communicate by email. And so they did. I got them to acknowledge I had revoked their implied right of access to my property and they agreed nobody would visit. They even responded to my CCA request by email, which I was subsequently able to completely destroy. I haven't heard from them since.

[mrmarmite]

My last encounter with MMF was over 3 months ago, Last I heard was a text message that they were sending me a letter. I have sent multiple emails to them stating that I am STILL waiting for this letter to arrive. Pester them MORE than they pester you, They really have no idea whatsoever of the legal system. They rely purely on threats and intimidation, Nothing more.

[mrmarmite]

My formal response to MMF is lodge a compliant to OFT and TS like I have done. OFT is taking note. I have lodged a formal complaint to MMF and I have stated that I require a copy of their internal complaints procedure of which they are legally obliged to supply, 3 months later I am still waiting.....................................

[BRIGADIER2JCS]

The FCA is now imo the best place to send complaints alongside the OFT for the moment. The FCA will act more quickly if a large volume of complaints are made.

e-mailing MMF is not effective.

[fletch70]

Are they running side by side? My understanding was that they weren't taking over the role until April 2014

[BRIGADIER2JCS]

Yes the FCA has already taken some punitive action.

[fletch70]

I wish they would make it clearer on their website where it says consumer credit is only april 2014. I see they are already covering some institutions like banks etc

[Peterbard]

Yes the FCA has already taken some punitive action.

 

http://fca.org.uk/consumers/complaints-and-compensation/how-to-complain

 

"We do not investigate individual complaints. But the financial firms we regulate must have a procedure in place for resolving disputes with their customers and respond to you within set deadlines."

 

Useful accurate advice on now to complain on here