Mobility Vehicle - Battery replacement within 8 weeks

[Kiki1]

Just read this thread

 

http://www.consumeractiongroup.co.uk/forum/showthread.php?381413-Ford-Warranty(3-Viewing)-nbsp

 

A client of mine had a brand new mobility vehicle just before Christmas. Aside from the rather dodgy sales pre-call and then a visit from two operatives the same day, however the deal went though and a mobility vehicle was delivered a few days later for around 3k.

 

Forward a few weeks and the batter charge light comes on a couple of minutes after setting off, then the charge meter goes into the red soon after.

 

Company says the battery is duff and it is not a part covered under the manufacturers warranty.

 

So, not wanting to be stuck at home, my client agrees to a replacement battery at a princely sum of 100 pounds (I hope that includes the fitting)

 

Is this right or should all items delivered within the year be covered, if not by the manufacturer, by the supplier ? Is there a claim under 'fit for purpose' regs ?

 

Please move to the correct section if this is not the right one - thanks.

[dx100uk]

absolute GARBAGE

 

the battery is covered under SOGA

 

DONT get fleeced.

 

dx

[sailor sam]

Batteries (and tyres) will have a separate warranty from the car manufacturer's as they are manufactured by a different company. But never the less, SOGA will apply so the supplying dealer should supply a replacement battery and then use the warranty of said battery to claim from the respective manufacturer. Obviously trying to pass the buck,

[Kiki1]

Thanks, will let my client know.

[stu007]

Hi

 

If this is a Motability vehicle via the Motability Scheme please contact Motability as soon as possible and inform then of this issue.

 

Make sure you have your customer number and vehicle details to hand and the garages details.

[oddjobbob]

Has the red light gone out now as it might be the alternator?

[ploddertom]

Sounds to me to be more likely an Electric Mobility Scooter rather than a car.

[sailor sam]

Sounds to me to be more likely an Electric Mobility Scooter rather than a car.

 

Actually looking at the the '3k' figure the OP says was the cost of it, I'm inclined to agree!

[Kiki1]

Actually looking at the the '3k' figure the OP says was the cost of it, I'm inclined to agree!

 

Yes, it's a mid range electric scooter, initially I did ask if this was the right section to post in.

 

I believe any failure of parts should, like a 'propper' vehicle, be covered under the year (or 2 year EU) guarantee.

[scaniaman]

So was this bought privately / trader or through the Motability scheme?

[Kiki1]

That, I don't know. My client was pre-warned about the salesmen knocking on the door though. What difference might it make if it is part of the 'scheme' ?

 

If it's of any help the same people supplied her with an electric bed (breaking her old one in the process of measuring up) so I doubt is it a Motability scheme, but it could be a sideline business of theirs, you never know.

 

 

 

I should be getting a reply from her daughter later today on the specifics

[ploddertom]

Was the Scooter new or secondhand?