TESCO PPI Vs Cardholder Protection Plan

[EOS-5D]

Hi Gang,

 

My friend who I'm helping claim back their PPI from accounts that are statute barred or dealt with under a bankruptcy petition has had a letter back from Tesco saying and I quote "I can confirm that your account has not had a payment protection insurance added at any time", but clearly from the few statements that my friend has shown me, there are amounts debited with the description "Cardholder Protection Plan".

 

So the questions are:

 

What is "Cardholder Protection Plan"?

 

Is it the same as PPI?

 

Can it be claimed back in the same way?

 

My friend was self-employed at the time he had this card, does this type of cover benefit self-employed people?

 

Kind Regasrds

 

EOS-5D

[ims21]

Hi

 

Cardholder Protection Plan is usually protection in the case of the loss or theft of the card and protects you from any false expenditure and covers you for new cards etc.

 

Does the amount vary according to the balance or is it the same amount at regular intervals?

 

ims

[EOS-5D]

Hi

 

Cardholder Protection Plan is usually protection in the case of the loss or theft of the card and protects you from any false expenditure and covers you for new cards etc.

 

Does the amount vary according to the balance or is it the same amount at regular intervals?

 

ims

 

Thank you for your swift reply. The amounts are on consecutive statements and the amount varies!!!!

 

Was this type of cover available to self-employed people of not, just like PPI

 

Kind Regards

 

EOS-5D

[ims21]

Yes, Card Protection Cover is valid for anyone.

 

However, it is usually a fixed amount.

 

In your case I am suspicious of their terminology.

 

If there is a payment on each statement and the amount varies it looks like it could be PPI in disguise. A monthly PPI premium would vary because it is based on the outstanding balance of the card month by month. The higher the balance, the higher the premium for the month. If the balance goes down then so does the PPI premium. There is no PPI charged for any month where the balance is zero.

 

ims

[EOS-5D]

Yes, Card Protection Cover is valid for anyone.

 

However, it is usually a fixed amount.

 

In your case I am suspicious of their terminology.

 

If there is a payment on each statement and the amount varies it looks like it could be PPI in disguise. A monthly PPI premium would vary because it is based on the outstanding balance of the card month by month. The higher the balance, the higher the premium for the month. If the balance goes down then so does the PPI premium. There is no PPI charged for any month where the balance is zero.

 

ims

 

Again thank you for your swift reply. I'll draft a letter for my friend to send off and suggest that they request a copy of the terms for the policy or maybe even do a SAR

 

Kind Regards

 

EOS-5D

[ims21]

I think SAR would be a good idea

 

ims

[dx100uk]

i think you'l find this is CPP [use our search top right]

 

it was 'automactially' added when you phoned them to 'activate' the card

 

lots of good threads on it here.

 

it has already been decided that this 'tactic' was 'rouse'

 

what you actually did when you phoned up, was to be spoofed into signing up for CPP..

NOT activating the card...they were very cleaverly worded stickers across the card.

 

follow the advise on the CPP threads.

 

dx

[EOS-5D]

does anyone else have an opinion or any experience in tackling Tesco about their "cardholder protection" which appears on monthly credit card statements every month and varying amounts, depending on the balance. Isn't this just PPI dressed up as something else??

[dx100uk]

yes

treat as ppi

 

dx

[EOS-5D]

thank you

[EOS-5D]

Hello Again All,

 

OK,

 

my friend received the SAR back from Tesco this morning, which has revealed something quite interesting.

 

In the Agreement, which was an online application from late 2007,

there is a box with the heading TESCO PAYMENT PROTECTION INSURANCE,

and within that box there is a tick where it says customer signature and also a date.

 

The interesting thing is that at the top of this thread, you can see that my friend has already sent Tesco a letter requesting a refund for PPI

to which they said there wasn't any PPI on his account.

 

As we know from his Tesco card statements, there were debits every month (of varied amounts, depending on account balance)

under the heading CARHOLDER PROTECTON PLAN.

 

Therefore, where does my friend stand??

 

He has signed for a PPI policy on his application (whilst being self employed)

BUT no where in the agreement is there a mention that he has signed up for a CPP.

Have Tesco cocked up??

 

and what would be his next angle of attack?

 

your comments will be gratefully received

 

Kind Regards

 

EOS-5D

[ims21]

As before...treat it as a PPI claim.

 

Have you now got ALL of the statements for the account?

[EOS-5D]

Many thanks for your very swift reply.

 

No, this is another issue. The SAR was incomplete. My friend was made bankrupt in Feb 2010 and Tesco has only sent statements from March 2010 up to this month. I dont know why theyve done that as surely because of the bankruptcy the account should have been closed down in Feb 2010 with no further statements being issued.

 

KR EOS-5D

[dx100uk]

did he have to phone and 'actvate' the card

w there a 'sticker' on it when he ot it - telling him so?

 

just thinkign out load this is the CPP company at work.

 

Unless tesco PPI is called CPP

 

you'll have to look at other tesco threads

[EOS-5D]

Hi Dx, thx for the reply.

 

He's here with me now, with his paperwork and post. Ive asked him and he says that as far as he can remember, he had to call to activate the card but he thinks it was an automated system.

 

KR EOS-5D

[dx100uk]

there is a CPP forum

 

what i'm thnking is this is CPP the card protection lot

and tesco dont call there PPI CPP?

 

just musings/

 

dx

[EOS-5D]

there is a CPP forum

 

what i'm thnking is this is CPP the card protection lot

and tesco dont call there PPI CPP?

 

just musings/

 

dx

 

Again, thx for the reply.

 

It clearly says on his agreement TESCO PAYMENT PROTECTION INSURANCE

and on his statements TESCO CARDHOLDER PROTECTION PLAN.

 

Surely, if he's paying for either one of those things he should have "signed" for it in the agreement and the corresponding item should appear correctly on the statement.

 

Cheers

 

EOS-5D

[dx100uk]

hehe

you place to much faith i the banking system.

 

they were ll out to fleece anyone as much as they could.

 

i'd get a claim in.

 

 

dx

[EOS-5D]

Hello Gang,

 

My friend has had a reply back from Tesco regarding his PPI complaint. They have upheld the complaint but want to offset the amount against an "outstanding" balance. He was declared bankrupt and discharged during 2010 and the tesco card in question was apart of the bankruptcy proceedings.

 

Our question is; Can they offset the PPI claim money against an outstanding balance that was part of a bankruptcy petition?

 

As always, any comments are gratefully received

 

Kind Rregards

 

EOS 5D

[EOS-5D]

Any Comments, Anyone !!!!!

 

Regards

 

EOS 5D

[EOS-5D]

bump

[ims21]

Hi

 

Sorry you got missed.

 

Have a read here

 

http://www.bis.gov.uk/insolvency/personal-insolvency/ppi-mis-selling-claims-and-bankruptcy

 

ims

[EOS-5D]

Thank you ims, but what about if the bank/institution wants to offset the money against the outstanding balance before the bankruptcy order. Would i be correct to assume that the PPI refund would now belong to the trustee?

 

Kind regards

 

EOS-5D

[ims21]

Yes and you should notify the trustee of any refund that is due on any debt that was included in the bankruptcy.